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Alessandro Oliveira Macedo Email & Phone Number
Support Account Manager
at
Atlassian
1 work email found
@atlassian.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Account Manager
Location
São Paulo, São Paulo, Brazil
Company size
Who is Alessandro Oliveira Macedo? Overview
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Quick answer
Alessandro Oliveira Macedo is listed as Support Account Manager at Atlassian, a company with 17621 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at atlassian.com and a matched LinkedIn profile for Alessandro Oliveira Macedo.
Alessandro Oliveira Macedo previously worked as Enterprise Support Manager at Atlassian and Premier Support Engineer at Atlassian. Alessandro Oliveira Macedo holds 3, Internet And Computer Networks from Unitri - Centro Universitário Do Triângulo.
Company email context
Email format at Atlassian
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*@atlassian.com
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AeroLeads found 1 current-domain work email signal for Alessandro Oliveira Macedo. Compare company email patterns before reaching out.
Profile bio
About Alessandro Oliveira Macedo
Professional with long experience in the IT field, most of which were, in a general way, dedicated to team management, support, maintenance, development, analysis and administration of web applications and its environments, most of this trajectory developed in a large multinational company.Solid knowledge in the IT support area, using technical and negotiation skills with other teams and/or organizations to diagnose, prioritize and solve issues, as well as propose improvements to procedures and processes. Strong knowledge in software development facilitates the development of tools to aid technical support as well as debugging activities.Strong experience with daily team management, deployment planning and execution, as well as leadership of multidisciplinary teams during the process. Mentor in the technical development of resources, and focal point for outsourced co-workers, among others.Easy adaptability to cultural diversity due to the experience of dealing daily with people from different countries worldwide, from executives to technical and non-technical clients, with ability to identify target audiences and adapt communication in a way that facilitates understanding.
Listed skills include Java Enterprise Edition, Struts, Java, Sql, and 47 others.
Current workplace
Alessandro Oliveira Macedo's current company
Company context helps verify the profile and gives searchers a useful next step.
Atlassian
9 roles
Alessandro Oliveira Macedo work experience
A career timeline built from the work history available for this profile.
Enterprise Support Manager
Current
Oct 2021 - Present
Premier Support Engineer
Jan 2018 - Oct 2021
Enterprise Support Manager
CurrentAs an Enterprise Support Manager, I lead a team of experienced senior support engineers dedicated to providing world-class support to Atlassian’s Enterprise customers. My responsibilities include managing the health and establishing the standard for Atlassian's support services while fostering a customer-centric culture within the team. I also mentor.
Oct 2021 - Present
Premier Support Engineer
As an Enterprise Support Engineer, I was committed to providing advanced support to Atlassian’s Enterprise customers for Jira and Jira Align products. Collaborating with a global team of experts, my experience includes demonstrating empathy, strong communication skills, problem-solving abilities, and a background in software services and system.
Jan 2018 - Oct 2021
Lead Technical Support Engineer
Responsible for managing all the support team activities of Professional Marketplace, a global web application for internal use, and high criticality for the company, with more than 320 thousand users, developed to optimize and plan the filling of open positions in projects with internal professionals and from the market, taking into account their.
May 2014 - Jan 2018
Technical Support Engineer
Ibm
Responsible for 24x7 monitoring of the Professional Marketplace, working in the identification and resolution of problems in cases of failures, as well as creating tools to prevent and monitor them, generate performance reports, prepare and present action plans for the business team (US) and/or development (BR), communication and assistance to clients.
May 2009 - Apr 2014
Analyst Programmer
I worked on the analysis and development of new requirements, as well as corrections of failures of the CRM of Telemig Celular (VIVO);Participation in the connection tests of Port-Point, a SOAP client developed for the Brazilian mobile phone portability system;
Nov 2007 - Apr 2009
Analyst Programmer
Icoms Soluções Em Comunicação E Interconexão Ltda
Responsible for the web development of the management system, control and billing of local commercial inserts in pay TV channels;Member of the development team of a web ERP;Responsible for the implementation of open source web applications (DotProject and Mantis), as well as modification and correction of failures;Responsible for setting up and maintaining.
Mar 2006 - Oct 2007
Team & coworkers
Colleagues at Atlassian
Other employees you can reach at atlassian.com. View company contacts for 17621 employees →
JS
Jorge Sifuentes
Colleague at Atlassian
San Francisco Bay Area, United States
View →
JS
Justin Samson
Colleague at Atlassian
Antipolo, Calabarzon, Philippines, Philippines
View →
WZ
Winnie Z.
Colleague at Atlassian
Australia, Australia
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SA
Shreyas Agrawal
Colleague at Atlassian
Bengaluru, Karnataka, India, India
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BW
Blake Williams
Colleague at Atlassian
Las Vegas, Nevada, United States, United States
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VL
Vasily Logvinenko
Colleague at Atlassian
Austin, Texas, United States, United States
View →
YC
Yangmei Chen
Colleague at Atlassian
Greater Newcastle Area, Australia
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NA
Nassim Ait Abdelmalek
Colleague at Atlassian
Paris, Île-de-France, France, France
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CJ
Chris Jaramillo
Colleague at Atlassian
San Diego, California, United States, United States
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AG
Ahmed Ghazal
Colleague at Atlassian
Damietta, Dumyat, Egypt, Egypt
View →
Jorge Sifuentes
Colleague at Atlassian
San Francisco Bay Area, United States
View →
JS
Justin Samson
Colleague at Atlassian
Antipolo, Calabarzon, Philippines, Philippines
View →
WZ
Winnie Z.
Colleague at Atlassian
Australia, Australia
View →
SA
Shreyas Agrawal
Colleague at Atlassian
Bengaluru, Karnataka, India, India
View →
BW
Blake Williams
Colleague at Atlassian
Las Vegas, Nevada, United States, United States
View →
VL
Vasily Logvinenko
Colleague at Atlassian
Austin, Texas, United States, United States
View →
YC
Yangmei Chen
Colleague at Atlassian
Greater Newcastle Area, Australia
View →
NA
Nassim Ait Abdelmalek
Colleague at Atlassian
Paris, Île-de-France, France, France
View →
CJ
Chris Jaramillo
Colleague at Atlassian
San Diego, California, United States, United States
View →
AG
Ahmed Ghazal
Colleague at Atlassian
Damietta, Dumyat, Egypt, Egypt
View →
3 education records
Alessandro Oliveira Macedo education
3, Internet And Computer Networks
3, Mechanical Engineering
Education record
FAQ
Frequently asked questions about Alessandro Oliveira Macedo
Quick answers generated from the profile data available on this page.
What company does Alessandro Oliveira Macedo work for?
Alessandro Oliveira Macedo works for Atlassian.
What is Alessandro Oliveira Macedo's role at Atlassian?
Alessandro Oliveira Macedo is listed as Support Account Manager at Atlassian.
What is Alessandro Oliveira Macedo's email address?
AeroLeads has found 1 work email signal at @atlassian.com for Alessandro Oliveira Macedo at Atlassian.
Where is Alessandro Oliveira Macedo based?
Alessandro Oliveira Macedo is based in São Paulo, São Paulo, Brazil while working with Atlassian.
What companies has Alessandro Oliveira Macedo worked for?
Alessandro Oliveira Macedo has worked for Atlassian, E-Core, Ibm, Sysmap Solutions, and Icoms Soluções Em Comunicação E Interconexão Ltda.
Who are Alessandro Oliveira Macedo's colleagues at Atlassian?
Alessandro Oliveira Macedo's colleagues at Atlassian include Jorge Sifuentes, Justin Samson, Winnie Z., Shreyas Agrawal, and Blake Williams.
How can I contact Alessandro Oliveira Macedo?
You can use AeroLeads to view verified contact signals for Alessandro Oliveira Macedo at Atlassian, including work email, phone, and LinkedIn data when available.
What schools did Alessandro Oliveira Macedo attend?
Alessandro Oliveira Macedo holds 3, Internet And Computer Networks from Unitri - Centro Universitário Do Triângulo.
What skills is Alessandro Oliveira Macedo known for?
Alessandro Oliveira Macedo is listed with skills including Java Enterprise Edition, Struts, Java, Sql, Uml, Websphere, Shell Scripting, and Websphere Application Server.
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