Alejandro Martinelli Email & Phone Number

Argentina

Buenos Aires Y Alrededores

Regional Technical Pre/Post Channel Sales Engineer, responsible of Argentina, Uruguay, Chile, United States and Canada on SMB and Enterprise markets. Close cooperation with the sales team to explore customers and business opportunities, identify customer's pain points and guide customers' needs. Deliver product and technical value to customers through preaching, communication, demonstration, PoC, and other meansMain job activities:- Responsible for participating in the planning and execution of Technical & Pre-Sales activities,- Responsible to analyze competitor products and solutions.- Carry out technical exchanges and training for strategic partners (technical training and key project support and guide), maintain regular contact and communication, and establish long-term friendly relations.- Responsible for Technical Demo or POC planning and present.- Project pre-sales technical support, including customer communication, technical exchange, demand guidance, plan to make, plan a demonstration, bidding document-making, bid presentation, etc.- Through industry and scene mining, plan and develop products and schemes adapted to local market together with the R&D department, and lead the systematic expansion and promotion.- Grasp the application trend of the industry, pay attention to market competition dynamics, actively feedback valuable information, and find new cooperation direction with development potential;- Pilot test landing on new products and solutions. Collect, analyze and feedback requirement on products and solutions.

Argentina

CCNA and CCNP Enterprise instructor. ENCOR and ENARSI courses

Argentina

Regional Technical Pre/Post Sales Architect for AMX/Claro South (including Colombia, Chile, Peru, Ecuador, Brasil, Argentina, Uruguay, Paraguay). Responsive to the needs of my customers, with knowledge of the sales process, completely self-motivated and always operating in an independent manner. Main job activities:- Identify commercial opportunities with existing customers.- Once an opportunity is identified, responsible for developing technical acceptance strategy in coordination within sales and services teams.- Continiously meet with influential customer decision makers and communicate verbally or via presentation tools the exact details of products capabilities and the specific solutions being offered to customer.- Develop of technical material, such as PowerPoint presentations to convince customer that our product and delivery capabilities are their best option for success.- Ensure the promotion of new solutions- To feed accurate product development feedback into product line management based on current and anticipated customer requirements.- Document network designs and recommendations using presentation tools, like PowerPoint and design tools, like Visio.- Support technically the customer RFP´s process, writing Technical Solution Description document as well as answering the RFP´s point to point part.- Design, lead and coordinate Product´s demos (POV/POC), that includes the Test Plan/Test List preparation.- Identify and engage appropriate post-sales support resources to position the services sell.

Buenos Aires

Argentina

- Administration, Operation, Configuration and Troubleshooting of IP/MPLS Core Data Network. - Specialist in IP Core Devices as: ASR9K (9010,9910,9922), CRS, Nexus Switches N9K (93180, 9504), 5K, 2K, ME 3600X/7600, DELL switches, A10 devices (CGNat), etc.- Configuration and Troubleshooting with different upstream internet providers and CDNs providers like Netflix, Google, Akamai, Facebook, between others.- Last escalation level within Ops for corporate clients Trouble Tickets.- New implementation and hardware changes in Datacenter.- Working daily with MPBGP, OSPF and MPLS protocols.- Configuration of new corporate customers with dedicated Internet and VPN services (L2VPN, L3VPN).- Monitoring of the Data Network through different monitoring Tools (Cacti, Centreon, etc)- Documentation of new technology implementation.- Scripting for automation process.

Argentina

- Diagnosis, monitoring and proactive attitude towards each issue reported both internally and by end customers.- Act as a level 2 and 3 support for VIP clients (Banks, Prisma, First-Data, Neutrona Networks, IFX, Level3, Arsat, TASA, TECO, etc)- Monitoring of SDH (Alcatel), DWDM-CWDM, OTN (MRV), Metroethernet network and IP/MPLS OSPF backbone with mostly Cisco devices (ASR9K/ME 3400/3560/3650/3600x/4500x/7600, Raisecom ISCOMM).- Prevention, detection, configuration and engineering design fix.- Diagnosis and troubleshoot of L2VPN Point-to-Point and Point-Multipoint (VPLS, H-VPLS) and L3VPN (MP-BGP) services.- GPON services. OLT-ONT configuration (Huawei OLT MA5600T).- Field technician coordination.- FO measurement analysis and diagnosis. - Wireless links (Mikrotik)- Regular communication with the engineering team, IT and Operations.- Control of contracted services.- Provisioning and new services configuration.

Networking, Administracion de servidores Windows Server 2008/2012

Quilmes Partido, Greater Buenos Aires, Argentina

Telecommunications Engineering

Informatic Engineering