Alen Čapelja

Alen Čapelja Email and Phone Number

Founder at dellik | Director of Email Strategy and Operations at The Email Marketers | former E-Commerce SDM, SME at SmartBug Media @ dellik
Alen Čapelja's Location
Serbia, Serbia
Alen Čapelja's Contact Details

Alen Čapelja work email

Alen Čapelja personal email

n/a
About Alen Čapelja

Alen Čapelja is a Founder at dellik | Director of Email Strategy and Operations at The Email Marketers | former E-Commerce SDM, SME at SmartBug Media at dellik. Colleagues describe him as "Alen is one of those people you never forget because, in each interaction, you admire their genuine passion for their craft and just how talented they are. With over a decade of expert experience and a keen eye for the small details, I don't recall him never not driving a stellar ROI on each project I knew he worked on. Beyond the technicals, he is just a true gem to befriend and grow with. Thank you for helping our clients absolutely, thrive Alen! Cheers to many many more!" and "I highly recommend Alen—he is exceptionally hardworking and a genuine professional with a brilliant mind for e-commerce strategy. His expertise in strategic thinking and planning, combined with strong analytical skills, enables him to deliver impactful solutions for both agencies and D2C retailers. Alen excels at building effective strategies, supported by his technical proficiency and a deep understanding of the e-commerce landscape. In addition to his technical skills, Alen is a creative problem-solver and an excellent communicator, capable of leading teams and collaborating effectively across all levels. His ability to balance visionary strategy with practical execution makes him an invaluable asset to any organization."

Alen Čapelja's Current Company Details
dellik

Dellik

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Founder at dellik | Director of Email Strategy and Operations at The Email Marketers | former E-Commerce SDM, SME at SmartBug Media
Alen Čapelja Work Experience Details
  • Dellik
    Founder And Ceo
    Dellik Jun 2020 - Present
    Serbia
    Experience expressed through written and visual communication!
  • The Email Marketers
    Director Of Email Strategy And Operations
    The Email Marketers Sep 2024 - Present
    • Department development• Strategic planning and execution• Team leadership• Client relationship oversight• Operational Management
  • Smartbug Media
    Service Design Manager, Sme
    Smartbug Media Jun 2023 - Sep 2024
    • Analyze and test current product or service offerings to meet the demand of the customer orintended end user• Predict trends for product and service development• Strategic advisor to clients and internal teams• Insight into the customers’ needs and motivations to improve customer loyalty• Work cross-functionally for opportunities to improve the customer experience• Gain leverage and build an increased understanding of what to focus on in the future• Develop the right metrics for measuring the customer experience in order to know where to invest at any given time• Perform technical QA on select deliverables, identify errors, and provide feedback, training, and solutions• Identify barriers to success proactively and independently• Support strategy calls, and provide rationale as needed related to a customer-centric solution• Provide support on client accounts that require in-depth strategic guidance to meet their goals.• Build or identify appropriate training/mentoring programs that will educate the e-commerce team to utilize tools/services in their client management that are tied back to strategic business goals• Identifying gaps in current service offerings, provide guidance on building those services and roll out those services out to internal teams and client accounts
  • Smartbug Media
    Senior Designer
    Smartbug Media Jan 2022 - Jun 2023
    • Design, build and test e-commerce emails and popups using Klaviyo, Justuno, standard HTML techniques, and Adobe Creative software• Design, develop and test transactional emails for Shopify• Creative research and development of innovations in email design• Internal technical support design and development• Implement best practice and user experience for best email deliverability across multiple EPS• Advocate team spirit and knowledge sharing culture• Creative process and strategy consulting• Audit of design• Identifying gaps in current service offerings, provide guidance on building those services and roll out those services out to internal teams and client accounts
  • Dynamicxx
    Designer, Developer
    Dynamicxx Aug 2017 - Sep 2024
  • Worth Ecommerce
    Senior Designer, Sme
    Worth Ecommerce Jan 2018 - Jan 2022
    Portland, Oregon, United States
    • Design, build and test e-commerce emails and popups using Klaviyo, Justuno, standard HTML techniques, and Adobe Creative software• Design, develop and test transactional emails for Shopify• Creative research and development of innovations in email design• Internal technical support design and development• Implement best practice and user experience for best email deliverability across multiple EPS• Advocate team spirit and knowledge sharing culture• Creative process and strategy consulting• Audit of design• Identifying gaps in current service offerings, provide guidance on building those services and roll out those services out to internal teams and client accounts

Frequently Asked Questions about Alen Čapelja

What company does Alen Čapelja work for?

Alen Čapelja works for Dellik

What is Alen Čapelja's role at the current company?

Alen Čapelja's current role is Founder at dellik | Director of Email Strategy and Operations at The Email Marketers | former E-Commerce SDM, SME at SmartBug Media.

What is Alen Čapelja's email address?

Alen Čapelja's email address is ac****@****dia.com

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