Aligned to our Human Resources vertical and help in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.Worked as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HRé services, including administrative services, job analysis, and employee relationship management.Worked on designing, developing, and implementing HR Delivery Strategy to support the end to end employee experience across lifecycle. This includes coaching and advising account/engagement leads and employees when needed and coordinate and deliver HR activities.Worked on HR Operations Processes like recruitment, WFA, Benefits, Exit, Payroll, LOA etc and on delivery of non-commercial aspects of the outsourcing agreement as well as standards of service (related to quality, effectiveness, productivity, efficiency etc.)Soft Skills in BusinessDigital MarketingMicrosoft Excel

Worked for UK Seller Support process for 7 monthsWorked for US Seller Support process for 6 monthsHandled close to 50 contacts on a daily basis, resolving Vendor concerns with regard to selling on Amazon (US, CA, UK, NL, SE)Subject Matter Expert and Project Head for Controllable AndonsHandled Calls, emails with sellers from Europe and North AmericaCreating and editing reports to analyze team performance and prepare POA for growth on a weekly basisWorked closely with 2 teams and trained on three different processesHandling client queries and ensuring client satisfaction through quality service

Responsibility to generate project leads by scouting, references, procuring databases, develop strategic alliances with real estate builders, channel partners/Facility Management Agencies, brokers and HNIsBuilding Sales Funnel (Generating Leads) - should get the right contacts of residential complex byways of Scouting – Visiting Apartment complex and meeting the Facility Managers/ResidentsProducing Databases - Online & Offline, Builders, brokers etc.Fix meetings - Responsible for arranging meetings for myGate demo and discussion. The meeting should be fixed at a convenient time suggested by the clientProduct Demo - Well versed with the entire product suite to conduct a face to face demo sessionFollow up and Relationship Building - Build a very good relationship with the decision makers of the management committee, also needs to be in constant touch with the MC, so that they do not lose interest in the offering until the deal is finalized.