Alena Embaye Email and Phone Number
I am a passionate and driven professional with a background in customer service, sales, and hospitality. With a Bachelor’s in Business Administration, Marketing, I have developed a keen understanding of customer engagement, lead generation, and strategic problem-solving. My experience working in high-paced, customer-focused environments has honed my adaptability, communication, and teamwork skills.Currently, I am exploring opportunities in Sales Development and Talent Management, where I can leverage my ability to connect with people, drive results, and contribute to organizational growth. I am actively pursuing certifications in Salesforce, HubSpot Sales, and LinkedIn Sales Navigator to enhance my skill set further. I am excited about the opportunity to bring my unique blend of skills, enthusiasm, and dedication to a team that values growth and success.
Nick & Sam'S Steakhouse
View- Website:
- nick-sams.com
- Employees:
- 15
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Fine Dining AssociateNick & Sam'S Steakhouse May 2024 - PresentDallas, Texas, United StatesRoutinely conducted product presentations to inform client decisions, elevating their overall experience while driving revenue growth. Managed high-value client interactions with effective communication techniques, promoting premium offerings to maximize revenue. Communicated with cross-functional teams to resolve service bottlenecks and streamline operations, ensuring ensuring prompt fulfillment of customer requests.
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Hospitality SpecialistKitchen + Kocktails By Kevin Kelley Aug 2022 - Jun 2024Dallas, Texas, United StatesBuilt and nurtured key customer relationships, consistently achieving top sales rankings through strategic upselling and personalized service. Demonstrated strong attention to detail in managing order processing, resulting in improved customer satisfaction and retention. Led the training and development of new team members, contributing to increased team productivity and overall performance through effective coaching and mentorship.
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Dining Room AttendantYard House Restaurants Jan 2019 - Mar 2020Las Vegas, Nevada, United StatesSurpassed sales goals through effective upselling and expert product knowledge. Enhanced operational efficiency by optimizing the POS system for accurate sales tracking and inventory management. Provided exceptional service in a fast-paced environment, ensuring smooth collaboration between teams and a positive guest experience. -
Operations Team LeadGreens & Proteins Jun 2015 - Nov 2018Las Vegas, Nevada AreaLed and coordinated shift operations to ensure smooth opening procedures. Managed customer transactions, provided personalized service, and oversaw product preparation. Assessed customer needs, recommended menu items, and consistently upsold beverages to drive sales. Collaborated with team members to ensure seamless business performance while maintaining a strong focus on customer satisfaction and operational efficiency.
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Client RelationsBahama Breeze Jul 2017 - Jun 2018Las Vegas, Nevada AreaServed as the first point of contact for clients, delivering exceptional customer service through professional communication and problem-solving. Handled reservations, inquiries, and special requests both in person and over the phone, ensuring accuracy and attention to detail. Collaborated with team members to coordinate seating for large events, ensuring smooth operations and timely service. Demonstrated strong organizational skills by managing multiple tasks, including optimizing dining configurations, guest needs, and front-of-house coordination, while maintaining a focus on delivering a seamless and positive guest experience.
Alena Embaye Education Details
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Marketing
Frequently Asked Questions about Alena Embaye
What company does Alena Embaye work for?
Alena Embaye works for Nick & Sam's Steakhouse
What is Alena Embaye's role at the current company?
Alena Embaye's current role is Aspiring Project Coordinator & Talent Management Consultant | Skilled in Sales, Customer Engagement, and Project Coordination | Passionate About Driving Success Through Organization and Strategic Solutions.
What schools did Alena Embaye attend?
Alena Embaye attended University Of Nevada-Las Vegas.
Who are Alena Embaye's colleagues?
Alena Embaye's colleagues are Ryan Forrest, Gia Corey, John Kleifgen, Skyler Schrock, Alexus Duran, Ken Mays, Paul Alex Anderson.
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