Alena Privalova Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Facilitated PI Readiness through coaching and supporting the development of roadmaps and features- Facilitated system demos, PI planning, Pre- and Post-PI Planning meetings- Drove successful delivery of the features to be deployed in the production by taking into consideration dependencies, order, and architecture- Facilitated synchronization meetings as required to keep delivery aligned to achieving the business outcomes- Worked cross-functionally to align strategy, methodology, and execution with all relevant stakeholders (Journeys, Product Owners, Release Management, Architecture)- Escalated and Tracked impediments from teams - Managed Risks and Dependencies of the deployments - Coached and promoted collaboration within and among PODs to enable high performance- Managed and optimized the flow of value through releases using various toolssuch as Scrum and Kanban

Toronto, Canada Area

- Honored with the prestigious TD League of Excellence award in 2021. About the award: The League of Excellence award recognizes the exceptional performance of the top employees in the Corporate lines of business- Responsible for end-to-end IT project delivery ownership with alignment to business and /or enterprise strategies using Agile and Waterfall methodologies- Managed the creation and maintenance of the project plan, risk and issues log, stream resourcing and financials, and other project artifacts- Communicated critical information on project status to ensure project health- Provided consultation to executives and senior leaders on project risks and mitigation strategies as necessary - Indirectly managed a cross-functional project team consisting of developers, vendor resources, quality engineers, and others - Responsible for engaging external technical teams to ensure project delivery within approved timelines/budget or troubleshooting technical issues. - Accountable to lead the completion and management of project artifacts and change governance documentation- Led and facilitated production deployments- Facilitated scrum ceremonies in Scrum Master capacity

Toronto, Canada Area

- Ensured the delivery and support of technically complex solutions to meet business needs - Managed a team of 10 IT professionals- Was responsible for the implementation of standards and best practices around the development of application services and common components- Built and maintained strategic relationships with various stakeholders – internal business partners and IT groups, to drive improvement in technology solutions- Ensured proper support procedures and processes were in place to support the various existing production systems- Participated in design, business case preparation, and solutions prioritization- Championed improvements for the department

Toronto, Canada

- Proactively cooperated with internal development teams, business analysts, solution architects, testers, and vendors and led tasks and assignments to ensure successful completion.- Monitored and controlled projects, including and not limited to managing stakeholder expectations; monitored and controlled cost, schedule, resources, and change requests- Attended and facilitated meetings and various day-to-day administrative work

Toronto, Ontario, Canada

Toronto, Canada

Became a central point of communication for team members, business partners, and other project stakeholders by consolidating project information and managing the flow of multiple projects Key project - Triple Play Services (Internet, Phone, and TV) - Led planning and implementation of several projects simultaneously. Gathered and documented requirements, facilitated definition of project scope, goals, and deliverables- Developed and implemented internal processes and procedures- Assigned and coordinated project staff vendors and partners (Rogers, Bell, and AllStream among others).- Organized and facilitated meetings including distribution of the agendas and materials, tracking, and reporting on action items and follow-ups- Set task priorities and designated responsible parties for the optimal, most efficient execution

Almaty, Kazakhstan

Started as a Business System Analyst and was accountable for gathering business requirements, translating them into technical specification and testing final software products. I was quickly promoted to a project manager role to lead critical IT projects that improved system reliability and introduced new business capabilities. Key projects - Modernization of mobile banking:- Managed mobile banking application improvement, both, technical refresh and addition of new business capabilities to enable Halyk Bank customers to activate Mobile application from self-service channels such as ATM, payment kiosks, and online banking. The project had a tight schedule and budget - Ensured milestones are met and project status is communicated to all stakeholders- Identified, logged, analyzed, and managed issues and risks; took corrective actions and engaged additional resources/teams when necessary to develop mitigation and contingency plans- Vendor managementThe changes to the mobile application increased reliability, security and provided Halyk Bank customers with a convenient mobile onboarding functionality Retiree's card product- Coordinated the development and implementation of a new card product that enabled retirees to access their welfare payments via ATMs in a secure environment - Led cross-functional and cross-enterprise teams of up to 30 professionals, as well as multiple vendors- Managed project documentation and implemented processes in accordance with PMBOK methodologyThe pilot resulted in a secure and convenient payment method for the retiree population

Almaty, Kazakhstan

In charge of business analysis, strategic planning, stakeholders' assessment and project delivery which led to net income growth, expanded client base, and improved operational processesKey project - Mobile payment gateway - Identified and prioritized business requirements, developed business roadmap including budget definition to set up a payment gateway for Mobile bill payment- As a product owner, I supervised and proactively managed multiple initiatives to add new features to the mobile bill payment application- Managed the implementation of a payment gateway at M'Pay to process the dealers' mobile payments transactions and to put the proper controls in place to prevent fraud activitiesAfter launching the mobile payment solution, which became the core business for M'Pay, the number of points of sale increased 10 times and the company's net income increased 4 times

Almaty, Kazakhstan

In charge of overseeing investments related to projects funded by local and foreign venture funds, mainly focusing on financial modeling, financial statement analysis, and reporting results to the fund executives - Reviewed projects’ financial models and prepared recommendations for new investments - Efficiently managed and led new initiatives to promote innovation in alignment with the government and Fund strategies- Initiated and organized a 3-day workshop related to venture capital with a guest speaker from a European venture fund to share knowledge and best practices of the venture capital industry

Almaty, Kazakhstan

Responsible for managing and ensuring the completion of all projects against the agreed scope, budget, and schedule. Built strong professional relationships with clients and maintained liaison with them throughout the project lifecycleKey project - Web site for mining professionals:- Directed and participated in the development of middleware to expose new services to multiple clients (virtual exhibition, catalog of equipment, etc) - Managed and ensured the completion of multiple projects related to website administration, content optimization and update, and web-portal promotion- Generated ideas and solutions which addressed stakeholder requirements and expectations- Successfully utilized project management tools and team-building techniques to launch a web portal related to the mining industry that received strong support from the government and recognition from industry leaders and professionals

Master'S Degree, Engineering Entrepreneurship And Innovation

Development of WiNovi, a subscription based wireless service which allows medical professionals to get easy, convenient and affordable.

Bachelor'S Degree, Information Systems In Mining And Metallurgical Industries, Honors

Surpac, Micromine, Datamine