Alena R. Email & Phone Number

Portland, Or, Us

Oakland, California, Us

Payroll and Absence Management Product ManagerCorporate Services IT, HR Product Delivery and Technology

Oakland, California, Us

Technical Product LeadCorporate Services IT. HCM Product Technology Delivery.

Oakland, California, Us

* Act as Payroll Product Owner. Establish scope and priority for each sprint and build iteration, build user stories and manage the product backlog. Communicating status to PMO, Oracle liaisons, and KP stakeholders. * Played a key role in gathering, documenting, and reviewing of functional requirements and technical designs. Acted as a liaison between IT, Project Team and Functional Business Owners and Stakeholders. Acted as a sign off the authorized user. Developed a detailed project plan in collaboration with IT to monitor and track progress. Developed, managed and implemented project communication plans. Provided coaching and training to team members and customers regarding project tasks. Preparing and executing user acceptance test cases, performing quality control audits, provided status reports. Played key role in designing transition to operations documents, processes and job aids. Lead post-implementation production support. Provided input of lessons learned, and participated in project evaluation.* Participated in RFP process, developed project plans, managed project resources (supervising and coaching), tracked project execution, managed changes, and executed implementation plans. * Realized operational objectives by contributing information and recommendations. Prepared and completed action plans. Resolved problems. Recommended system improvements.Key Projects: KP's acquisition of Group Health Cooperative bringing in more than 7000 Washington State employees into PeopleSoft HRIS System. HCM Project to replace current Kaiser MyHR/KP Timekeeping systems with HCM Oracle Cloud. Interactive Voice Response System Implementation. Request for proposal for SaaS My HR platform: Payroll, Timekeeping, Integration, SOX/Compliance, Security.

Oakland, California, Us

* Leadership and support for system enhancements and project releases. Acted as PS System and Payroll SME from conceptual design to implementation. Writing and presentation of business requirements and business case/value analysis; test cases planning, reviews and execution; implementation planning activities; final business verification and communication with business.* Key role in gathering, documenting and reviewing of functional requirements and technical designs. Acted as a liaison between IT, Project Team and Business. Prepared and executed user acceptance test cases, performed quality control audits, provided status reports. Played a key role in designing transition to operations. Led post-implementation production support. Provided input for lessons learned and participated in project evaluation. * Led and inspired operations support team to ensure a high level of accountability and responsiveness to any operational issues (including Payroll, Benefits, HR, Garnishments, Accounting, and Taxes). Facilitated collaboration with IT in resolving operational issues. Ensured that team members have the needed tools, skills and knowledge to provide excellent subject matter expertise to clients and partners. Provided feedback on performance and managed performance reviews

Oakland, California, Us

Portland, Oregon, Us

* Led a team of developers to design and implement company-wide output print products, such as Explanation of Benefits, Provider Disbursement Registry, Premium and Individual Billing, Checks, Identification Cards for members, Customer Service and Claim Letter correspondence with members and providers.* Led gathering of business requirements, writing functional and technical specifications, scoped releases managed development and release cycles. * Designed and implemented highly custom software solutions to accommodate CareOregon requests, including specific communication methods (letters, printed directories, and special mailings), reports, interfaces, and audit processing.* Developed project plan and tracked project execution. Estimated project resource needs and assigned work to meet deadlines.* Provided projects and proposals quality assurance reviews for stakeholders.* Led design and implementation of Information Services department’s policies, standards, and methodologies.

Rochester, Ny, Us

* Utilized project management skills for the entire project lifecycle from strategy definition and planning through implementation and support. Developed project tasks, deliverables, and timelines that fit into the project schedule. Communicated project goals and objectives to the external and internal vendors. Assigned, managed and monitored tasks and deliverables for members of a technical team. Wrote project status reports, developed project plans, led product demonstrations, and presented design proposals both internally and externally.* Undertook responsibility as Quality Assurance Team member. Monitored adherence to projects and departmental methodologies and approaches. Furthermore participated in activities to develop and implement standards and documentation for Software Development Cycle which included new coding standards, turnover from development to test and production environment procedures. * Led planning, analyzing and writing technical specifications, coding, testing, implementation, and support of the various projects. Worked closely with HR, Payroll, Benefit and Finance teams.* Developed and provided in-house custom training classes. Performed cross-training and mentoring for new technical and functional staff members.

Rochester, Ny, Us

Team Member of the Administrative Computer Services (ACS) HRIS Project Team to implement the new PeopleSoft HR, Payroll and Benefits System v7.01

Rochester, Ny, Us

Responsible for the development and maintenance of departmental databases. Tasks included database administration, logical and physical design, performance tuning, software installation and upgrades (Microsoft SQL Server).Developed and managed software requirements for the new billing system for a department, conducted customer visits, produced prototype designs, developed and executed test scenarios (PowerBuilder, MS SQL).

Mis, Software Development And Management

Bs, Computer Science