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Alen James is listed as Customer Experience Specialist at Kaplan | Elevating satisfaction through personalized solutions | Transforming interactions into lasting impressions | Ex Dunzo | Ex meesho at Kaplan, a company with 9838 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Alen James.
Alen James previously worked as Customer Experience Specialist at Kaplan and Community Operations Associate at Dunzo. Alen James holds Bachelor Of Science - Bs, Physics W/ Applied Electronics from Mahatma Gandhi University.
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Hello, I'm Alen, a dedicated Customer Experience Specialist at Kaplan, guiding students from 26+ countries through diverse educational journeys including Real Estate Education, CFA, CAIA, FRM, ESG, Securities, and Insurance. With over 3 years of experience, I've honed my skills in resolving queries and delivering exceptional service.Proficient in CRM, WDE, Freshdesk, Freshchat, Salesforce (KP&KTP), OPS3, and various Learning Management System (LMS) tools, I prioritize operational excellence in every aspect of my work.Let's connect and explore opportunities to collaborate!Cheers!
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Bengaluru, Karnataka, India
* Worldwide Student Care: Steering students from 26+ countries through various educational paths like Real Estate Education, CFA, CAIA, FRM, ESG, Securities, and Insurance.* Tech-Driven Assistance: Salesforce, WS, and OPS3 tools, alongside our Learning Management System, to enrich student engagement.* Flowing Excellence: Crafting a seamless and supportive.
Bengaluru, Karnataka, India
~ Oversaw Indian customer inquiries at Dunzo, ensuring swift resolution of order-related issues round the clock via chat and call support.~ Skillfully employed tools such as Mozart, G Maps, and Freshchat to streamline problem-solving processes.~ Delivered exceptional resolutions promptly, maintaining high standards of customer satisfaction and service.
Chennai, Tamil Nadu, India
Chennai, Tamil Nadu, India
Other employees you can reach at kaplan.com. View company contacts for 9838 employees →
Diane Everett
Colleague at Kaplan
Salida, California, United States, United States
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LG
Louise Gumbs
Colleague at Kaplan
New York, New York, United States, United States
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CM
Carter Mitchell
Colleague at Kaplan
Birmingham, Alabama, United States, United States
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KC
Kaylin Cohen
Colleague at Kaplan
Harrison, Tennessee, United States, United States
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KD
Kristi Duhon
Colleague at Kaplan
Port Neches, Texas, United States, United States
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LM
Laura Mancini
Colleague at Kaplan
Boca Raton, Florida, United States, United States
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BR
Barbara Rudman
Colleague at Kaplan
New York City Metropolitan Area, United States
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PT
Peter Thomas
Colleague at Kaplan
Fort Lauderdale, Florida, United States, United States
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CI
Chiara Irico
Colleague at Kaplan
Milan, Lombardy, Italy, Italy
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TT
Teresa Trego
Colleague at Kaplan
San Francisco, California, United States, United States
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Alen James works for Kaplan.
Alen James is listed as Customer Experience Specialist at Kaplan | Elevating satisfaction through personalized solutions | Transforming interactions into lasting impressions | Ex Dunzo | Ex meesho at Kaplan.
Alen James is based in Bengaluru, Karnataka, India while working with Kaplan.
Alen James has worked for Kaplan, Dunzo, and Fusion Cx.
Alen James's colleagues at Kaplan include Diane Everett, Louise Gumbs, Carter Mitchell, Kaylin Cohen, and Kristi Duhon.
You can use AeroLeads to view verified contact signals for Alen James at Kaplan, including work email, phone, and LinkedIn data when available.
Alen James holds Bachelor Of Science - Bs, Physics W/ Applied Electronics from Mahatma Gandhi University.
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