Alenna Sun Email & Phone Number

• Designing CRM software for managers, technicians, sales department, parts department, and customers to streamline their material handling business • Collaborating directly with CEO, Software Developer, and domestic/international clients every week• Manage over 10 projects

• Created mockups for Customer Relationship Management software• Collaborated with Software Developer and CEO to implement final Figma hi-fidelity prototype• Created with minimalistic and functional designs with users in mind

• Collaborated closely with CEO, CTO, data analyst, engineers, marketing and designers to create a quality B2C product from the ground up using Figma• Advocated successfully for inclusive pronouns and accessible color contrast designs • Conducted user research, 3 user interviews, competitive/comparative analysis, and usability testing to make informed design decisions• Led weekly standup meetings to ensure team collaboration, engagement and alignment on key tasks improving website information hierarchy, heuristics and UI creating a better user experience with more session duration per user• Launched web and mobile site currently live leading to a 300% increase in clientele

• Led a 3 week design sprint with Kauffman Fellows to redesign KF's internal private web app Kauffman Cloud using Figma• Conducted 5 user interviews to identify pain points and frustrations with the current Kauffman Cloud• Improved heuristics and information architecture to be easily scannable and intuitive• Designed an interactive navigation intuitive for Fellows• Performed 2 usability tests and implemented user feedback in final Figma prototype

A 12 week immersive program learning the theories, techniques, and tools of user experience design. The program is designed to provide students with real world experience through client facing projects.Projects include:EVO | Concept Project• Led a 2 week design sprint to design and build out an interactive cloud gaming web app• Conducted 7 user interviews on their video gaming experience• Created an intuitive and inclusive Communities page welcoming all walks of life• Designed EVO’s logo• Performed 5 usability tests and implemented user feedback in final prototypeThe Choss Shop & Café | Concept Project•Conducted 4 user interviews and synthesized data into an affinity map, 2 user personas, and 2 user flows using Miro•Produced competitive and comparative analysis by a feature analysis between 2 competitors and a task analysis between 3 eCommerce sites•Implemented card sorting activity with over 12 participants resulting in an organized categorical site-map•Created desktop low-fidelity wireframe and hi-fidelity mockup in Figma•Provided 3 tasks to conduct usability tests with 5 participants resulting in 2 changes in final hi-fidelity clickable prototype•Modified hi-fidelity clickable prototype into final version

Chennai, India

• Week long micro-internship through Foothill College• Implemented research, synthesized data and created a social media campaign• Developed social media strategy with a team of 3 over 10 days• Created over 15 Instagram posts using Canva• Promoted eco-consciousness within India’s youth with mentor K. Ramnath Chandrasekhar• Advocated Earth Authors’ bookmaking and storytelling workwww.youcan.in/

Los Altos, California, United States

• Assisted any and all customer inquiries on store products• Greeted and guided customers to correct in-store section locating desired product• Received and processed payments by cash, check, credit card, and contactless pay• Scanned items while simultaneously strategically bagging customers’ groceries to avoid damaged products

San Francisco Bay Area

• Greeted customers to ensure excellent customer service• Safely opened and closed cafe respective to business hours of 6am and 8pm• Effectively managed and maintained 7 different KJ’s locations

Seaside, Ca

•Assisted students from ages 4 to 15 with various levels of schoolwork•Created safe and positive environment for students•Acted as a mentor to struggling students•Mentored students on organization, tidiness, and preparation for classroom readiness

Greater Los Angeles Area

•Executed and facilitated communication by phone and email with clients relative to pre-production film work•Coordinated with pre-production crew for meetings including scheduling and calendaring•Created and assisted Mr. Chow with meeting materials and outlines to present in pre-production film meetings with Hollywood clientele

Shanghai City, China

•Executed literary and web research in children’s media•Developed and adapted Chinese to English PowerPoint slides for weekly company meetings•Spectated and scouted for potential venues to host media events of more than 200 people

Ux Design Immersive

Full time immersive User Experience Design program that included 480+ hours of professional training over twelve weeks. Utilized.

Graphic & Interactive Design

Bachelor'S Degree, Humanities & Communication

Concentration in Literary & Film Studies