- Coordinates and oversees the production process from receipt of client request to completion of single or multiple SKU projects for various flexographic and corrugated printers - Acts as a liaison between the art department, sales team, plating department, and other SGS locations to provide direction throughout the project to meet deadlines and to ensure accurate and quality products for the client - Travels to other SGS locations as needed to provide support to established teams in… Show more - Coordinates and oversees the production process from receipt of client request to completion of single or multiple SKU projects for various flexographic and corrugated printers - Acts as a liaison between the art department, sales team, plating department, and other SGS locations to provide direction throughout the project to meet deadlines and to ensure accurate and quality products for the client - Travels to other SGS locations as needed to provide support to established teams in order to ensure project deadlines are met - A main point of contact for other SGS Site Champions and Leadership to communicate with to roll-out global training initiatives and provides feedback and support with changes for the Project Manager community - Administers training for new processes implemented on a company-wide or site-specific basis - Communicates and fosters relationships with the clients, external design firms, and printers while responding in a timely manner to all requests - Obtains client technical specifications to ensure information received is accurate and that any concerns are identified prior to the start of the production process through pre-planning meetings - Engages in process improvement efforts through various client and internal production meetings to continue a positive and creative impact on the business Show less

Took on the role of a CSR for about six months. Managed and interacted with several different customers, both established and new. Processed sales orders in FileMaker after collecting necessary information from customers via phone and email communications. Gathered and maintained customer and in-house documentation for each job. Worked with Account Managers and Production Leads to manage the work flow for each job.

Integrated quickly into a four-person Graphics team tasked with organizing, scheduling, planning, and quality assurance in flexible snack packaging. Provided exceptional assistance in providing quality assurance to increase productivity and turn-around rate on hundreds of jobs. Consulted with Ink Department and Customer Service Representatives to ensure accurate information before clearing it for press.