Alesia Mccarthy Email & Phone Number

Act as a liaison to the courts. Conduct assessment interviews and arrange for the client to be placed into the appropriate treatment program. Investigate and arrange client service plans.Prepare and present written status reports to the criminal justice system in a timely manner regarding client's progress.Conduct cognitive behavioral therapy interventions; provide HIV/Hepatitis testing resources as well as awareness, prevention, and referrals to treatment.Maintain a caseload of offenders.

Lynbrook, New York, United States

• Established strong work network by building professional relationships with physicians and fellow employees.• Assisted patients in filing pertinent consent forms and payment contract forms.• Demonstrated flexibility during changes to patient care practice.• Troubleshot and resolved complex customer service issues to enhance patient and family experience.

• Managed customer complaints and rectified issues to complete satisfaction.• Cultivated professional relationships with guests, improving customer retention through coordinated service.• Identified issues and established facts to produce practical decisions and solutions for guests.• Handled payment processing and provided customers with receipts and proper bills and change.

• Assisted patients with obtaining advanced treatment by referring to specialists.• Coordinated with probation officers on treatment plans.• Referred offenders to appropriate community agencies to complete services in compliance with court orders.• Observed and recommended special community services opportunities to support offenders.

New York, United States

• Facilitated workshops, meetings and conferences associated with program adult and youth offenders.• Assisted coordinating special events for offenders.• Maintained positive working relationship with fellow staff correction officers.• Assisted with answering telephone calls, managing databases and clearance forms.

Westbury, New York, United States

Bachelor'S Degree, Forensic Psychology, Senior

Associate'S Degree, Criminal Justice/Law Enforcement Administration