- Redesigned branding of website and social media - Actively assisting in client deliverables- Obtained AI Certification, pending more

- Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation- Configuring data integration and automations including alerts & flows to solution for business needs- Leading weekly sprint review meetings to review enhancements and prioritize sprint backlog- Facilitating end-user training documentation and workshops to ensure understanding and user adoption of customizations- Building automations including email templates, alerts, process builders & flows in order to properly solution for business needs- Administering Salesforce Security with ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings- Customizing the User Interface with lightning layouts and page layouts to facilitate user management- Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem- Engaging in professional development groups with a range of topics for Salesforce administrator / business analyst roles

- Generated an increase in customer engagement by efficiently presenting persuasive sales presentations, showcasing customized storage solutions through 3D digital mockups. - Implemented efficient project management strategies, resulting in a 15% reduction in assignment completion time, ensuring timely delivery of custom closet solutions. - Demonstrated a continuous commitment to personal and professional growth, fueled by a passion for ongoing improvement and development within the company.

- Developed 3D digital mockups to showcase customized storage solutions- Crafted and presented persuasive sales presentations to customers- Strategically planned and efficiently completed multiple assignments in a timely manner

- Managed an e-commerce warehouse to fulfill 200 orders a day with high efficiency- Assisted to lead a team of 3 on day to day tasks to fulfill orders. - Assisted proprietor in driving team performance and coordinating business operations

- Promoted from Associate to Manager in under 12 months- Led the retail team’s transformation from pop-up to a full-scale store- Managed a team of 5