Alessandra Mello Email & Phone Number

São Paulo, São Paulo, Brazil

• Instalação e configuração de softwares e hardwares;• Organização e controle dos materiais necessários para a execução das tarefas de operação, ordem de serviço, backups, suprimento, entre outros;• Realização de backups, execução e controledos serviços de processamento de dados nos equipamentos que opera;• Realizar o suporte técnico necessário para garantir o bom funcionamento dos equipamentos;• Colaboração na execução de planos de manutenção dos equipamentos, dos programas, das redes de computadores e dos sistemas operacionais;• Elaboração, atualização e manter a documentação técnica necessária para a operação e manutenção das redes de computadores.

São Paulo, Brazil

I proactively worked at a leading company as an intern, in the IT sector, in the official position of Workplace Technician.Activities:- Organization of technological equipment- Management (registration and Update) of assets in the inventory system- Preparation of computers (Windows and Mac)-Preparation of various equipment-Installation of work infrastructure- General hardware and software support to end users- General assistance in the infrastructure of networks and servers- Elaboration/control of various reports

São Paulo, Brazil

I proactively worked at a leading company as an intern, in the IT sector, in the official position of Workplace Technician.Activities:- Organization of technological equipment- Management (registration and Update) of assets in the inventory system- Preparation of computers (Windows and Mac)-Preparation of various equipment-Installation of work infrastructure- General hardware and software support to end users- General assistance in the infrastructure of networks and servers- Elaboration/control of various reports

São Paulo

I continued at Incor as an Intern, with the official position of Technical Support Level II in the IT sector.Activities:- Preparation of local machines;- Exchange of specific components;- General user support;- Organization of obsolete equipments.

São Paulo

I worked in the administrative area in the IT sector as a young apprentice, through the company CIEE (Company-School Integration Center).Activities:- Filing of documents, classifying them granting to appropriate criteria for storing and preserving them;- Assistance in completing guides and various forms;- Service in administrative procedures carried out in the various sectors and departments;- Delivery of documents in other sectors;- Calls, guiding users with questions.

Bacharelo Em Ciências Da Computação, Ciências Da Computação E Informática

Bachelor Of Technology - Btech, Computer Systems Networking And Telecommunications