Alessandra Riccaldone

Alessandra Riccaldone Email and Phone Number

Administration Assistant | Administration Support | Administrative Officer @ GJK Facility Services
collingwood, victoria, australia
Alessandra Riccaldone's Location
Happy Valley, South Australia, Australia, Australia
About Alessandra Riccaldone

Organised Administrative Officer experienced in assisting with daily office needs and managing general administrative activities. Solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Expertise in customer service, staff support and business operations. Team-oriented collaborator with excellent multitasking abilities and well-versed in managing office supplies, paperwork and project needs.KEY SKILLS- Ability to prioritise tasks to ensure projects and targets are completed on time.- Effective communication and interpersonal skills, as well as the ability to work effectively in a team.- Strong customer service skills as well as the ability to build and maintain high standard relationships with both the team and stakeholders to meet their day-to-day needs.- Excellent planning skills and the ability to establish administrative documents and management systems.- High-level organisational skills and abilities to establish and maintain administrative and information management systems within a continuous improvement framework.- Work independently with broad instruction and limited supervision.- Experience working across culturally and linguistically diverse customer and stakeholder groups.- Advanced skills with Microsoft Office such as Excel, Power Point, Word and Internet.

Alessandra Riccaldone's Current Company Details
GJK Facility Services

Gjk Facility Services

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Administration Assistant | Administration Support | Administrative Officer
collingwood, victoria, australia
Employees:
190
Alessandra Riccaldone Work Experience Details
  • Gjk Facility Services
    Customer Service Manager
    Gjk Facility Services May 2023 - Present
    Adelaide, South Australia, Australia
  • Adelaide Oval
    Staff Service Coordinator
    Adelaide Oval Feb 2014 - May 2023
    Adelaide, South Australia, Australia
    Key Achievements:- Coordinating operational processes for the delivery and collection of uniforms, linen across five departments and three work sites.- Using organisation and planning techniques to meet 100% of the demands of internal customers.- Attending more than 200 employees per week.- Implemented a new layout that allowed the reduction of 20% rework and waste in the department.Responsibilities:- Managing the distribution of uniforms to over 400 employees in accordance with organisational procedures.- Dealing with suppliers to organise the purchase and delivery of goods, including the processing of purchase orders and invoices.- Liaising and building relationships with different departments across the organisation to monitor their needs in relation to uniforms and linen.- Maintaining data and records within the appropriate systems and databases in line with organisational protocols.- Assisting the Human Resources team with the implementation of policies and procedures- Preparing reports, spreadsheets and managing all payment processing and invoicing tasks.
  • Calvary Rehabilitation Hospital
    Hospitality And Customer Service Supervisor
    Calvary Rehabilitation Hospital Aug 2012 - Jan 2013
    Adelaide, South Australia, Australia
    Key Achievements:- Supervised 20 catering assistants over the course of a year.- Communicated with 50 patients on a daily basis.Responsibilities:- Coordinated the rostering of employees to ensure the quality and consistency of services.- Answered telephone calls and emails from clients to address various questions and concerns.- Monitored compliance with Work Health and Safety and Food Safety standards.- Implemented strategies to monitor and promote customer satisfaction, including the collection and analysis of customer feedback and complaint resolution.- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.- Communicated policy changes, project requirements and industry standards to staff members.
  • Calvary Rehabilitation Hospital
    Customer Service Attendant
    Calvary Rehabilitation Hospital Mar 2010 - Aug 2012
    Adelaide, South Australia, Australia
    Key Achievements:- Maintained a patient satisfaction rate of 100% for 2 years.- Trained 5 other attendants over a period of 2 years.Responsibilities:- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.- Demonstrated excellent communication skills in resolving product and patient complaints.- Upheld quality control policies and procedures to increase customer satisfaction.- Mentored and trained new employees on procedures and policies to maximise team performance.

Alessandra Riccaldone Education Details

  • Fumec
    Fumec
    Bachelor Of Business Administration - Bba
  • Fumec
    Fumec
    Tourism And Hospitality Management

Frequently Asked Questions about Alessandra Riccaldone

What company does Alessandra Riccaldone work for?

Alessandra Riccaldone works for Gjk Facility Services

What is Alessandra Riccaldone's role at the current company?

Alessandra Riccaldone's current role is Administration Assistant | Administration Support | Administrative Officer.

What schools did Alessandra Riccaldone attend?

Alessandra Riccaldone attended Fumec, Fumec.

Who are Alessandra Riccaldone's colleagues?

Alessandra Riccaldone's colleagues are Oaker Moe, Evelyn Duma, Jana Spaseska, Lyn Whelan, Jayden Y, Neeraj Kumar Yadav, Md Faizan.

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