Alessandra Suarez Email & Phone Number

Miami, FL, US

Miami, Florida, United States

• Planned and launched innovative, creative and effective communications campaigns.
• Established and maintained high team performance.
• Communicated effectively with owners concerning important customer issues.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Miami, Florida

Miami/Fort Lauderdale Area

A curated blend of Travel and Resort goods from around the world, mindfully sourced with the intention of bringing together a discerning, socially conscious clientele and creators of exclusive, hand-crafted designs. Designed in Miami, made around the world.

Miami, Florida

• Managed designer consignment warehouse.
• Provided exceptional customer service online and in-store.
• Designed marketing brochures and handled social media accounts.
• Assisted owner closely in all aspects of business and brand activations.
• Migrated and integrated inventory into new system to optimize operations.
• In charge of all e-commerce inventory and revenue via 3 online sales outlets.

Miami Beach, FL

• Created sales contacts with on- and off-premise accounts.
• Built client relationships by acting as the liaison between the customer service and sales teams.
• Provided complete meeting support including preparing materials and taking notes.
• Designed marketing brochures and wrote website copy.
• Completely set up and integrated company merchandise for Amazon company website.
• Maximized user flow in retail section of website, resulting in 300% increase in completed purchases.

Miami, FL

• Handled the highest volume account, generating more than $70,000 in revenue in 1 month.
• Presented latest merchandise to prospective buyers.
• Submitted and tracked orders, collected and processed payments and presented latest merchandise to prospective buyers.
• Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
• Streamlined operational efficiencies by implementing innovative marketing and sales strategies, including email-marketingcampaigns.
• Partnered with web development teams to enhance functionality, user experience, online brand positioning, and advertising.

Miami/Fort Lauderdale Area

• Prepared extensive project databases
• Verified the accuracy and validity of data entered in databases
• Maintained databases, mailing lists, telephone networks, and other information to facilitate the functioning of marketing and client outreach.
• Assisted in opening of first O Bag Store in US. Integrated all inventory into Clover POS system.
• Completed stock orders and managed inventory levels.

Miami Beach, FL

• Assisted 2 principals; managed calendars, arranged meetings, travel and events.
• Maintained customer confidence and protected operations by keeping information confidential.
• Assisted principal with new business and provided excellent rapport with clients.
• Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
• Answered a high volume of phone calls and email inquiries.
• Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.

Miami Beach, FL

• Opened and operated first East Coast store which became highest grossing store in the US.
• Maintained top in sales while overseeing employees, inventory, and all other store operations.
• Promoted from Sales Associate, Supervisor, then Assistant Manager to Manager within 1 and a half years.
• Managed staff of 7 sales associates, 1 supervisor and 1 assistant manager.
• Pulled internal reports as requested (salaries, bonuses, hours worked).
• Completed stock orders and managed inventory levels.