Alessandra Thomas Email and Phone Number

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Responsibilities included: reviewing and checking applications and supporting documents, coding and processing applications into required electronic formats, scanning documents into database, auditing online applications for accuracy and completeness, loading information onto prescribed databases, maintaining complete activity logs, preparing reports, responding to requests for information and statistics, managing application changes, communicating with applicants telephonically and in person, providing guidance and information on application requirements.

Responsibilities included: overseeing 4 locations, hiring and termination of team members, achieving monthly sales goals for individual locations and district, ongoing coaching and developing of team members, organizing and executing weekly conference calls with entire district.

Basic Functions: Coordinate and supervise all aspects of teller operations within the branch ensuring the daily activities of the tellers are performed in a timely, accurate and courteous manner. Order and conduct cash management duties. Well versed in all branch operational procedures. Good leadership skills and the ability to motivate others are necessary. Actively participates in the branch incentive program by promoting and participating in a sales and service culture consistent with the credit union’s business plan goals. Provide working leadership and guidance to tellers through assignment of work and by providing technical guidance.

1. Responsible for an established housekeeping routine, involving the following tasks: sweeping, vacuuming, scrubbing, mopping, polishing, waxing, disinfecting, dusting, and otherwise cleaning floors, toilets, sinks, showers, walls, exam tables, furniture, equipment, counter tops, windows, interior surfaces, window cleaning, refuse disposal, etc. 2. Responsible for the proper use of cleaning techniques and chemical usage; cleaning duties include wood floor, linoleum, and terrazzo floor surface upkeep.5. Performs administrative functions such as preventive maintenance checks, inventory, and other tasks outlined in the facility department manual and assigned by the facility manager.

Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan paymentsBanker responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.

Responsibilities included: customer service, cash handling, balancing of books, ordering product, answering phone calls and providing information, handling vendors, keeping front of restaurant clean and organized.