Alessandra Sofia Valentini Email and Phone Number
I'm a big fan of the Internet and an eCommerce lover. My passion for Digital Marketing springs from the belief that every customer journey starts with being visible to the right person at the right time. From SEO to email marketing, from content strategy to automation, I love every branch of Digital Marketing, as all of them play their part in shaping a seamless UX. Also, I believe in the power of analytics as key to improving performances. Generally speaking, I'm curious, goal-oriented and eager to widen my knowledge: there are loads of things that I don't know, but I learn fast.
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Ecommerce And Digital Marketing SpecialistHoepli Spa
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Ecommerce & Digital Marketing SpecialistHoepli Spa Dec 2022 - PresentMilan, Lombardy, Italy
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Project Manager & Digital Marketing SpecialistFemar Consulting S.R.L. Dec 2021 - Sep 2022Salò, Lombardy, ItalyFemar is a consultancy agency that helps businesses provide their customers with seamless and engaging digital experiences. Here, I used to manage several digital projects for clients from various industries. Through proper workflows, I coordinated my team to ensure activities were delivered within the expected time frame.I also assisted our customers via a dedicated support portal on Zendesk. -
Digital Marketing SpecialistGrapes Mar 2021 - Nov 2021Milan, Lombardy, ItalyGrapes is a consulting agency that helps wineries increase their online sales through the digital channels. Within this role, I used to develop overarching digital strategies for our clients and design digital plans for the promotion of our own brand. My main tasks fell within the areas of content marketing, email marketing, social media management, UX and digital strategy. -
Ecommerce Specialist (Logistics & Customer Care)Hoepli Spa Nov 2016 - Sep 2019Milan, Lombardy, ItalyAs eCommerce Logistics Specialist, I used to deal with order fulfilment, payment processing, product shipping (worldwide), returns and refunds, thereby ensuring a smooth selling process and a satisfactory buying experience. As Customer Service Representative, I used to assist our Italian and international customers both via phone and email (through the Zendesk platform), helping them during and after the purchasing process and handling their possible complaints.
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Media AnalysisOsservatorio Di Pavia Oct 2012 - Mar 2013Pavia, Lombardy, ItalyOsservatorio di Pavia is an independent institute specialised in media analysis and research.My job there entailed analysing the main Italian, English and German newscasts in order to study gender representation in the media.
Alessandra Sofia Valentini Education Details
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Distinction -
Professional Diploma In Digital Marketing -
110/110 Summa Cum Laude -
110/110 Summa Cum Laude
Frequently Asked Questions about Alessandra Sofia Valentini
What company does Alessandra Sofia Valentini work for?
Alessandra Sofia Valentini works for Hoepli Spa
What is Alessandra Sofia Valentini's role at the current company?
Alessandra Sofia Valentini's current role is Ecommerce and Digital Marketing Specialist.
What schools did Alessandra Sofia Valentini attend?
Alessandra Sofia Valentini attended The Manchester Metropolitan University, Digital Marketing Institute, Università Degli Studi Di Pavia, Università Degli Studi Di Pavia, Istituto Universitario Di Studi Superiori, Pavia, Almo Collegio Borromeo.
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