- Conducts needs assessments/instructional analysis to ensure conformity with mission training objectives and develop training plans as needed- Analyze results to determine learning needs and performance gaps- Prepare auxiliary plans for training project completion, including comprehensive scripting, storyboarding, and timelines. Coordinate related document prep from support staff- Conduct performance-based measurement assessments for objective evaluation of instructional programs- Prepare training status reports, exhibits, communications, and training desk procedures as required- Consult with senior instructional staff to confirm program/system objectives, operational procedures, and system/program constraints- Conduct instructional program training and evaluate training review criteria- Remain current on developments in training and instructional methodologies, including tech enhancements, and attend periodic seminars, forums, and meetings to ensure currency of education - Authors and organizes training systems procedural manuals and supporting doc for training programs and systems in accordance to org/dept requirements - Participates in development of strategic TA initiatives

- Efficiency and marketing initiatives to improve company performance and generate savings- Initiate organizational design methodology to identify dysfunctional workflow aspects, procedures, structures, and systems, realign them to fit current business realities/goals, develop strategy/recommendations to implement interventions/solutions- Full life-cycle recruitment from developing/writing job descriptions, sourcing, interviewing, selecting, and training candidates

CustomInk is the leading online provider of custom apparel and accessories for groups and occasions. With 1,600 team members or “Inkers” in 6 locations, we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from institutions such as Fortune Magazine. With more than $300 million in revenue, and tens of millions of site visitors, CustomInk is an eCommerce business powered by sophisticated technology, creative design, top-notch production & logistics, and phenomenal customer service.I am responsible for projects and tasks within the Talent Management, Total Rewards (Benefits), and Staffing areas.Other positions held at CustomInk:- Team Development Consultant (September – November 2014) - ownership/project management of new manager onboarding training, new speaker series, new health & wellness training programs, university relations systems and information research, other projects and day-to-day needs- Team Development Graduate Intern (January – September 2014) - research and project management of health & wellness initiatives for employee workshops, new manager onboarding training, new speaker series, Employee Value Proposition focus group data analysis, branding projects, support/manage candidates, systems and information research to revamp onboarding and university relations

Global market research company: deep expertise in European, Asian, Latin American, and American Markets. Unlock brand passion by giving clients the insights and strategies they need to pursue business results and connect with their audiences in new, dynamic ways. - Light accounts payable and accounts receivable functions- Project and client support. Clients include Unilever, Diageo, Dannon, Kraft Foods Group, Samsung, SKYY/Campari, Bacardi, Verisign, Danone, Hillshire, Northwestern Memorial Hospital.Other positions held at Think Conservatory:- Admin/Project Assistant (November 2012 – May 2013) – light accounts payable/receivable functions, office organization and event setup, phone/office reception, filing, light client management and project support

• Assist in administering the Versace Company Internship Program – recruitment and development of interns as well as learning about the logistics of how to run a program• Assist HR Director and HR Coordinator with the annual and bi-annual review process, identifying training needs and developing and implementing plans to meet those needs• Learn about the payroll process, various benefit plans for the company, and various methods of recruitment at both corporate and store level

-Trained and supervised new employees to ensure effective performance and care of hospitalized and boarding patients-Assisted with appointments (English, Spanish-speaking clients), in-house laboratory testing, and surgical, dental, and radiograph procedures to provide patient care and client satisfaction-Collaborated with administrative staff to track client data and effectively facilitate client billing

-Managed Spanish-speaking participant families in order to organize time-point visits and efficient data collection-Trained and supervised undergraduate students to ensure proper data management and entry-Recruited participants from community fairs, health centers, and daycare centers to establish study numbers-Translated materials from English to Spanish to facilitate data collection with Spanish-speaking families

After-school and summer enrichment program for low-income, minority 4th, 5th, and 6th graders.-Supported and tutored youth in their homework, varied life skills workshops, art projects, and community-service projects to aid their positive academic success-Supervised volunteer staff to ensure proper use of techniques-Assisted coordinator in scheduling guest speakers, field trips, and enrichment activities to facilitate planning-Used Spanish language skills to communicate effectively with youths’ Spanish-speaking parentsOther positions held at The Alternative House:- Relief Counselor (June 2008 – June 2012) – two week crisis shelter for teens offering individual, group, and family counseling. Coached, supervised, and conducted life skills group workshops for residents to ensure a conducive and goal-oriented stay. Performed resident intakes, discharges, and crisis hotline calls to facilitate the organization’s goal to support at-risk youth. Used Spanish language skills to communicate effectively with teens’ Spanish-speaking parents.