Alessandra Arduini Email & Phone Number

Developed and implemented project governance in the Data and AI field, ensuring alignment with organizational goals and industry best practices.Developed and executed product roadmaps for Data and AI initiatives, defining key milestones and prioritizing features to drive business value.Provided support to major strategies and restructuring efforts of the Data department, with a focus on transforming the company into a Data-Driven organization.Supported engineering and business teams in projects requiring data involvement, ensuring effective utilization of data resources and alignment with business objectives.Implemented product documentation processes, including frameworks and tools. Responsible for overseeing and organizing the annual strategy with the Data leaders, focusing on bringing transparency, visibility, and alignment with key areas and core values in the company.

Managed ML and Generative AI projects in partnerships with major companies, ensuring timely delivery and achievement of established goals. Led the development and implementation of a comprehensive program to integrate the financial operations, controllership, and accounting systems, consolidating the information into a single platform. This allowed the business to check financial information such as Gross Profit and revenue daily, by business line, payment method, and merchant. Structured a comprehensive program focused on reducing transaction costs, with emphasis on cloud cost reduction, data optimization, and engineering efficiency. Closely monitored the program's results, conducting regular cost analyses and identifying additional cost-saving opportunities, implementing corrective measures when necessary. Led the organization of a Data Governance program, connecting more than 5 teams and different projects to create a process to purge/anonymize private data from our entire database, also create policies, traceability and continuous monitoring and process improvement. This initiative allowed us to be compliant and renew our certifications.

Coordinated internal resources and third-party vendors for flawless project execution.Led the roll-out of production releases, ensuring a smooth implementation.Conducted strategic analysis of projects and measured performance using appropriate tools and techniques.Assembled and coordinated project team members, assigning individual responsibilities.Possesses extensive knowledge of Financial projects, including SAP integration and payment gateway integration. Demonstrated expertise in financial and accounting rules and processes.Managed complex and disruptive projects, such as implementing a loyalty program, that comprehended rewards and a member get member initiatives; Oversaw the recreation of the purchase flow for the entire website. Leading a team of over 20 people with different expertise. Knowledge of Digital Marketing and CRM projects.Led a partnership project to implement a purchase flow within a partner’s website based on a loyalty program, coordinating both internal and external engineering team

Curitiba

*Liaising between the IT Department and the business areas;*Understanding strategic business needs and plans for growth;* Acting as a Product Owner for specific projects and areas;* Creating a detailed business analysis, outlining problems, opportunities, and solutions for the project.* Defining business requirements and reporting them back to stakeholders;* Prioritizing technical and functional requirements alongside the Development team.

Responsible for restructuring the Customer Success area, creating and defining OKRs and KPIs for the area and team. Conducting feedback, preparing a career plan, and monitoring the development of team members;Responsible for the creation, communication, and positioning strategy in the main customer contact channels;Idealization of the monitoring and forecasting routine of Rentcars'position on the main customer evaluation rankings;Responsible for contacting the main partners to discuss better practices, and possible improvements on their processes and evaluate shared projects in order to improve customer satisfaction.

Dublin, Leinster, Ireland

Mba Gerenciamento De Projetos

Arquitetura De Soluções - Especialização, Computer/Information Technology Administration And Management

O curso foi projetado para estabelecer uma base sólida na jornada de construção de soluções digitais e desenvolver os conhecimentos.

Formação Profissional, Product Management

Curso referência em Gerenciamento de Produtos Digitais.

General English, English Language And Literature, General

Especialização Em Gestão De Negocios, Contabilidade E Negócios

Técnico Administrativo, Administração De Empresas