Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm Email and Phone Number
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm work email
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Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm phone numbers
I have more than 18 years of experience in IT and in IT process analysis and modeling Software Development and IT Service Management. I am graduated in Computer Science with specialization in Business Management. I also have certifications in PMP, Intermediate ITIL, Professional Scrum Master, Scaled Agile Framework® (SAFe ™), KPM among others. I worked as a DBA at the Panvel Group and as Software Demands Manager at Softplan. At Sicredi I started a software quality team, whose main focus was the improvement of processes of Software development. I have participated in several projects and initiatives, including the definition of model of transition operation in 2010 with IBM and Accenture providers. In 2013 until the end of 2016 I was the Manage of the Methodology and IT Processes team, where the main challenge was to structure the team, and deliver several projects and initiatives, among them Agile Transformation, SOA Governance and Cloud Strategy.Another major initiative that I conducted in recent times was the project that defined Sicredi's DevOps strategy.
Dbservices Portugal
View- Website:
- dbservices.pt
- Employees:
- 31
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Product Manager And Project ManagerDbservices PortugalPortugal
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Product ManagerDbservices Portugal May 2022 - PresentPorto, Portugal
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Product Manager - PaymentsDbservices Portugal At Farfetch Portugal May 2022 - Dec 2023Porto, Portugal
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Product Engineer At Dell TechnologiesQintess Aug 2021 - May 2022Vancouver, British Columbia, Canada -
Data AnalystTransperfect Jun 2021 - Sep 2021Vancouver, British Columbia, Canada -
Master Degree StudentFairleigh Dickinson University Jan 2019 - Jun 2021Vancouver, Canada AreaGlobal Technology Administration Certificate provides a comprehensive examination of project management process, integrating technical tools with leadership and team communication skills. This program is designed for managers and information technology professional to improve innovation, strategy, operations and effectiveness in today’s agile global business architectures. Students learn technical aspects of project management planning and execution methods as we as people skills that are critical to successful projects. -
Agile Project ManagerSicredi (Https://Www.Sicredi.Com.Br/) Jan 2016 - Feb 2019Porto Alegre Area, BrazilIn charge of main projects of the IT Directorate, maintaining the alignment with IT´s strategic planning. -
Scrum Master (Systems Architecture Manager)Sicredi (Https://Www.Sicredi.Com.Br/) Jan 2013 - Jan 2016Porto Alegre Area, BrazilResponsible for structuring and supervising a conducting a team with 14 senior professionals;Agile Transformation (Pilot, Process, Training and Rollout Plan)Structuring of more than 20 IT processes (Management of Initiatives, Problems, Management of Changes and Releases, Environment Management, BRMS, SOA Governance, among others.)
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Project Manager (It Governance Strategy Senior Analyst)Sicredi (Https://Www.Sicredi.Com.Br/) Jun 2012 - Dec 2012Porto Alegre Area, BrazilResponsible for the definition, design and implementation of the main processes related to information technology
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Project ManagerSoftplan (Https://Www.Softplan.Com.Br/) Aug 2011 - May 2012Florianópolis Area, Brazil -
Business System AnalystSicredi (Https://Www.Sicredi.Com.Br/) Aug 2009 - Oct 2011Porto Alegre Area, BrazilParticipation as a member of the front of Processes of the Operational Model in the Project transition between IBM / Accenture / Sicredi, being responsible for the validation and IT Systems and Services Development processes.Participation in the IT governance and service governance processes, covering the strategic planning of IT and services, budget management, implementation and review of methodologies and policies, portfolio management of projects and programs, monitoring of performance indicators and the definition of information security controls.
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Quality Assurance (Qa) AnalystSicredi (Https://Www.Sicredi.Com.Br/) Aug 2007 - Sep 2009Porto Alegre Area, BrazilMapping processes of the Software Development Cycle.Quality Audit (QA) of the artifacts generated in the Software Development Cycle.Technical Audit in the System Analyzes elaborated in UML in the Enterprise tool Architect.Administration of the Enterprise Architect tool (Administration of the tool repository (Oracle Database), Definition of access, permissions, Continuous improvement of tool utilization).Responsible for the administration of the Corporate Portal of the Software Development area. Provide internal training for new professionals (Process and Tools).
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Oracle Database AdministratorDimed Group (Https://Www.Dimed.Com.Br/) 1994 - 2007Porto Alegre Area, Brazil
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm Skills
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm Education Details
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Global Technology Administration
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Business Administration And Management, General -
Strategical Management Ti -
Computer Science -
Inexh - Inst Nacional De Excelencia HumanaDevelopment And Leadership -
Inexh - Inst Nacional De Excelência HumanaNeuro-Linguistic Programming (Nlp)
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AdaptworksManagement 3.0
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AdaptworksOrganize For Complexity (Agile Culture)
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AdaptworksAgile Coach Professional
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Vós DesenvolverLíder Coach
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It PartnersAgile
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Lean Kanban UniversityAgile
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Scrum.OrgCertified Scrummaster
Frequently Asked Questions about Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm
What company does Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm work for?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm works for Dbservices Portugal
What is Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's role at the current company?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's current role is Product Manager and Project Manager.
What is Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's email address?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's email address is al****@****ail.com
What is Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's direct phone number?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's direct phone number is +519829*****
What schools did Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm attend?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm attended Fairleigh Dickinson University, Federal University Of Rio Grande Do Sul (Ufrgs), Brazil, Pontifícia Universidade Católica Do Rio Grande Do Sul, Centro Universitário La Salle, Inexh - Inst Nacional De Excelencia Humana, Inexh - Inst Nacional De Excelência Humana, Adaptworks, Adaptworks, Adaptworks, Vós Desenvolver, It Partners, Lean Kanban University, Scrum.org.
What skills is Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm known for?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm has skills like Introduction To Cmmi Version 1.2 Isd Brasil, Itil Foundation V3, Scrum, Mapeamento De Processos Utilizando Bpa, Gerenciamento De Incidentes, Gerenciamento De Problemas, Gerenciamento De Demandas, Uml, Itil, Oracle, Microsoft Sql Server, Operating Systems.
Who are Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's colleagues?
Alessandra Fraga Dos Santos, Mba, Mas, Pmp, Csm's colleagues are Cleverson Sampaio, Mauro Butze, Eduardo Sabino, Ronaldo Pereira, Júllia Rocha, Katia Saikoski, Cleilson Sampaio.
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