Alessandra Medrano Email & Phone Number

Griffith, In, Us

-Manage the calendar for the CEO-Prepare documents for sales presentations-Oversee the phone answering system (Dialpad)-Onboards newly hired team members-Coordinate and plan team events and gifts-Sort and code expenses using google sheets and prepare receipts for filing taxes-Maintain addresses and client information in CRM (Zoho)-Provide administrative support to the content team, social media team, and websites team.

Griffith, Indiana, United States

-Direct calls, in person visitors, and mail-Assist HR with VOEs, validating training completion, and updating medical certificates and CDLs in McLeod-Coordinate travel using Concur, Enterprise, and direct bookings with hotels-Track invoices and budgets for uniform and boot program for over 600 employees-Approve Staples supply orders for 30 terminals and maintain corporate office inventory-Plan corporate events and weekly lunches-Compile weekly newsletter and monthly anniversary list to distribute to all employees-Support all departments and terminals

Schererville, Indiana, United States

-Achieved 90% accuracy as a cashier within the first 60 days which is well above the "store associate" goal-Processes customer purchases-Performs general cleaning duties-Stocks shelves and displays neatly to maximize visibility and sales

Handled monthly reports and weekly requisitions for all inventoryOversaw 3 levels of bars during events with upwards of 3500 guestsScheduled staff of 40 through wheniwork.comCollaborated with other departments to create exceptional hospitality Created Banquet Event Orders and Closed Checks using Delphi/ InfogenesisCoordinated all backstage needs for visiting artists and entertainment

Hammond, In

Practiced a high level of customer service for Horseshoe's VIP guestsFacilitated orderly room set-ups and break-downs for banquets of up to 1000 attendees Led training of new serversAwarded each year for perfect attendanceTime management through organization to stay ahead of the work flow

Gary, Indiana

Directed equipment organization to enhance efficiencyDesigned SOPs detailing expectations of Suite servers and bartendersWorked closely with other departments to ensure guests received VIP treatmentManaged 18 suites of varying menus requests/ experiences

Highland, In

Processed various amounts of currency and upwards of 250 transactions a day with close attention to detailBalanced personal drawer and the branch’s vault twice a dayConducted monthly branch audit as a team of threeSole person in charge of office and mechanical supply order for the branchSurpassed monthly encoding, transaction, and referral goalsKept up with bank and market product informationAnswered and directed customer inquiries via phone, drive up, and kioskRaised product awareness with clientsStrengthened familiarity with clients in order to place them with the best product

Hammond, In

Recruited artists for annual eco-friendly art exhibitionOversaw art collection and hanging at the Indiana Convention & Visitors BureauCoordinated opening reception including band and catering

Hammond, In

Placed orders for clientsProduced quotes from the database

Bloomington, Indiana Area

•Maintained inventory•Received and shipped orders•Corresponded with corporate on missing/damaged items •Arranged new product neatly for customer presentation•Entered new shipment information into database

Bachelor Of Arts (B.A.), English Language And Literature, General

Education record