Store Director
CurrentReporting to the Retail Director /Country Manager, I’m responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. I represents the Company and I’m a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.As Business Developer I attract, recruit, develop, retain, and engage customers, implement action plans to achieve sales target, and Iknow and monitor business environment including local competitionAs Talent Leader and Developer I identify, attract, recruit, develop and retain talents, I motivate and challenge the team on a regular basis using 1 to 1 coaching techniques, feedbacks, daily briefings and personalized Action plansAs Brand Promoter I promote the culture of the brand internally and externally, I ensure store atmosphere upholds brand image,build a network of people who have an impact on local and international Luxury business to develop customers' loyalty (especially with Top Clients and VIPs)As Process Manager I ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization