Alessandro Dotti Email & Phone Number

Computers and data management have always been interests of mine from a very young age. My first experience with computers dates back to when I was around 10 years old, and from that point, my passion has only grown. I've expanded my knowledge through school, my work experience at DVM, and a bit of healthy experimentation and online research. Here is a non-exhaustive list of my skills:• Hardware Maintenance and Installation:Installation and maintenance of computers and servers, hardware upgrades, diagnostics, and troubleshooting.• Network and IT Infrastructure Management:Installation, configuration, and management of LAN/WAN networks, network switches, firewalls, VLAN configuration, and IP management.• Network Security:Configuration and management of firewalls for network security (e.g., access rule management, VPN setup).• Server Administration:Installation and configuration of Windows/Linux servers, Active Directory management, DNS, DHCP, file servers, and RAID configurations (both software and hardware).• Virtualization:Knowledge of virtualization technologies (ESXi, Hyper-V, Proxmox).• VoIP Telephone Systems (3CX):Installation, configuration, and management of 3CX-based VoIP phone systems, extension management, SIP trunking, and advanced functionalities.• Remote Technical Support:Providing remote technical support via TeamViewer or other tools to resolve software issues on PCs and servers.• Data Backup and Recovery:Configuration of backup solutions on NAS/servers, data recovery strategies, and disaster recovery planning.• Diagnostics and Troubleshooting:Advanced troubleshooting skills for networks, servers, operating systems, and business software.• Operating System Installation:Installation and configuration of Windows/Linux operating systems on servers and PCs, including driver and software management.

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