Alessandro Lo Coco Email & Phone Number

Zürich Area, Svizzera

Zürich Area, Svizzera

• Hold full accountability for the cash and card transactions of the store;
• Identify and correct cash register errors;
• Keep the checkout area clean, safe and organized;
• CRM;
• Quality check and reparation service;
• Post mail activities;

Zürich Area, Svizzera

• Ensuring accurate computation of the entire invoice on the basis of goods and services acquired by customers
• Keep the checkout area clean, safe and organized.
• Identify and correct cash register errors and take measures to ensure that further errors do not happen
• Maintain and update daily, monthly and yearly accounts spreadsheets
• Inventoried stock and reordered when inventory drops to a specified level.
• Train new employees to work as cashiers

Barcellona, Spagna

• As a Social Media Agent:
• Monitoring Facebook and Twitter global accounts
• Removal of Spam and inappropriate contents
• Responding to all direct questions, according to each channel’s context
• Handling CSR related queriesAs a First-line Agent:
• Deal directly with customers either by telephone or email

Londra, Regno Unito

• Provide excellent customer service according to high brand standards
• Actively give the customer attention throughout the store: on the shop floor, in the fitting rooms and at the tills, offering in each situation the best and most satisfactory solution
• Stay familiar with products, concepts and merchandise information
• Actively work with garments by re-folding, hanging or displaying to maximize selling opportunities
• Answer phone courteously and promptly

Licentiate Degree, Lingue Moderne E Traduzione Per Le Relazioni Internazionali, 110/110 Cum Laude

Activities and Societies: Spanish Translation, Translation Methods, Teaching Italian as L2, Sociolinguistics, Cultural Sociology.

Bachelor'S Degree, Lingue E Culture Moderne, 110/110

Activities and Societies: Spanish, English, Spanish Literature, English Literature, Italian Literature, Linguistics