Alessandro Muzzi Email & Phone Number

Tivoli, Italia

Starting from March 2016 I'm working as a Global Competence Team leader for the Network Engineering team. Our focus is to provide support to the 3 Level Network team (where i'm part of) delivering on Service Desk, Tasks and LAN migration projects.With this role, i've gained leading skills and better knowledge of APAC and AMER sites in our company network.

Roma, Italia

I'm working in a Team of 4 person that are taking care of the entire network of the company.I'm directly involved in project in Europe, like: network assessment, refreshment and survey. I'm working with Cisco devices (Access Points, switches, Cores) and Aerohive (APs). Throubleshoot network issue, documentation and be part of projects are my main.

Roma, Italia

IT Operations EMEA South/West - 1st level supportMy principal activity is support the users on: Windows XP/7, MS Office, the software that we are using in our company, follow locally the people from Milan and Tivoli sites, manage the helpdesk checking ticket of 14 person. I'm working in a Team with other 14 guys givin' support to 29 big/small site in the.

Roma, Italia

IT Helpdesk 1st level support for the site in Tivoli and the remote one in Milan.My principal activity is support the users on: MS windows XP, MS office 2003/2007;Manage the Helpdesk ticketing system, check the status of the servers in the CED room,do maintenance on the PC/Printers in the factory/offices environment.

Roma, Italia

I've been a Lifeguard for almost 4 years especially during the summer period (May-Oct)working in a team of 3 people. managing the pumps, filters, water ducts and everything connected to the pool structures, always keeping attention to the safety of our customers.