Alessandro Pace Email & Phone Number

Algiers, Algeria

* Control and direct all transportation. Ensure that all service providers demonstrate and provide the best routing infrastructure. Evaluate and negotiate traffic agreements and rates. Direct and control the inbound/outbound process to ensure compliance with international and customs regulations.* Coordinate and control all freight imported from U.S.A.* Maintain and control all aspects of customs (Canada & US) procedures.* Establish and maintain a customer service program for internal and external customers.* Establish customer service performance standards for all customers. * Maintain good customer relations with all internal and external clients.* Ensure that all work is completed in full compliance with Transportation of Dangerous Goods (TDG) and all other compliance regulations.* NAFTA (North American Free Trade Agreement), certificate of origin.* Manage an annual operating budget for the transportation department. * Negotiate supplier contracts and continually evaluate for cost savings. * Monitor transport cost to ensure that expenses are consistent with approved budget. * Responsible to oversee all operations of the Transportation Dept.* Coordinate, plan and develop efficient methods for logistic Dept.* Facilitate processing of orders to meet internal customer needs and company deadlines.* Produce a monthly transport cost reports. * Verification and approval of weekly transport and customs brokerage invoices. * Ensure compliance with Canada Customs requirements and regulations as they pertain to all cross-border requirements.* Performing ongoing evaluations and process improvements to identify new opportunities for cost savings.* Participating in special projects, as required by upper management.

Lasalle, Qc

 Created a website for newly formed online company Organize office operations and procedures Plan and implement office systems, layout and equipment procurement Ensure filing systems are maintained and up to date Ensure protection and security of files and records Design filing systems Check stock to determine inventory levels Anticipate needed supplies Verify receipt of supply Manage suppliers and supplier contracts Responsible for reducing costs, and negotiate freight rates. Managed inventory making sure that sufficient quantity of inventory is in order. Manage accounts receivables and accounts payables to ensure all in order. Monitor data entry to ensure details of said item/ product is complete and accurate. Assist and monitor testing of products received. Monitor and assist in email response and customer complaints. Purchase inventory and negotiate pricing. Perform Bank transfers for purchased inventory.  Achieved a customer service satisfaction of 99.2% Specialized in importation of vehicles from USA  Verify with RIV (Transport Canada) Vehicle admissibility Verify U.S. Customs export requirements  Ensure the required documents including title documents, registration or proof of ownership is in order. Performed customs clearance at Lacolle border. Importation of consumer electronic goods from USA Arranged customs documents for importation and delivery Contact transport and negotiate freight rate from USA Knowledge of import customs clearance procedures. Maintained records of product files and auditing. Create bill of lading, and other necessary shipping documents and decide methods of shipment

EXPORT DOCUMENTATION DEPARTMENT (Ocean)Ensure the timely and accurate release of export bills of ladings and that the deadlines are met. Provide assistance and guidance to the documentation staff regarding department procedure and policies as well as governmental rules and regulationsIMPORT CUSTOMS (Ocean, Truck, Rail)B13 (Export declaration), B3 (Cda Custons declaration Form), CCI (Cda Customs Invoice), A10 (Abstract), A8A (Cargo Control Doc), A6A (Freight Manifest), B3B ( C.C. Continious sheet)EXPORT CUSTOMS DEPARTMENT (Ocean)Ensure timely and orderly submission of A2A and A8A to Canada customs. Provide assistance and guidance to a staff regarding customs procedures and policies. Manage a staff of 10 employees Ensure vessels are finalized on time. Supply staff with weekly schedule for closing vessels. Ensure printers/fax machines are in working order. Ensure department has sufficient supplies. Implements procedures due to changes (business wise or regulations) Perform Personal Development plans with staff. Cover any staff member off due to holidays, illness or other reason. (may perform task and /or re-distribute with other staff to handle workload) Reviews with staff periodically that all functions being performed. Work with I.S. to develop enhancements and help resolve any system problems/issues. Monitor staff data entry (spot check) Monitor Customer service performance for the Department assuring that it is at its highest levels.  Supply guidance to staff required due to them asking for assistance or due to seeing something which warrants it. Handling inquires from agents and outside offices regarding Documentation issues and liaises with overseas offices. Oversees and assists in training of new employees, as well as, cross training of the department. Work with staff when a customer complaint is lodged to ensure same issue does not re-occur. Maintain compliance with regulatory body requirements.

Montreal, Qc

 Manage a staff of 10 employees Reorganizing and restructuring new process for the department Controlling and maintaining a steady flow of export bills of lading in order.To deliver in a timely and prompt fashion. Maintain an adequate amount of staff to answer customers needs Reduce the number of complaints lodged by customers. Maintained a high level of accuracy within the department Met management staff on a daily basis on productivity and to address any issues of concern. Oversee and assist in training of new staff members. Controlled and maintained a log of vacation and absenteeism. Managed a successful department after 3 months of employment.

Accounting

Academic, Academic

Academic studies