MSC Seashore

MSC Grandiosa

MSC Grandiosa

MSC Seaview

Assisted Maitre D'Hotel in implementing restaurant operations, including planning reservations, providing seating arrangements. Prepared work schedules comprising details of day-offs and service stations assigned while efficiently controlling equipments and materials movement. Enforced rules and regulations at ship while ensuring service personnel adhere to uniform, hygiene and etiquette standards. Facilated regular inspections of service areas while ensuring sanitation to USPH, ANVISA rules and standards.

I was in charge for a smooth running operation in my section. Had to control the USPH standard in my section. Had to correct the mice en place on all si de stands and report direct to Maitre D.Signed for special food orders of passengers.

Ensured cleanliness whithin a table set-up and the entire area to HACCP, ANVISA, USPH rules and regulations. Partecipated in menu briefings, meetings and training while offering excellent guest services. Greeting customers courteously while promptly responding to guests requests and complaints, as well as suggesting appropriate menus and wines to popular guest choices. Updating Head waiters on intermittent issues/problems while providing guest services.