Alessandro Ranzi Email & Phone Number

Brussels, Be

I assisted both new and existing customers. Together we developed a roadmap, which started with defining their goals and outlining the necessary steps along their journey to achieve their desired outcomes. We then met regularly, both virtually and in-person, to document the progress we had made and refine our approach if necessary.

- Developed and implemented comprehensive SAP solutions that address the unique needs of our clients, ensuring seamless integration with their existing systems.- Managed complex SAP projects from start to finish, ensuring timely delivery and adhering to budget and quality standards.- Provided clients with expert consultation, guiding them through their digital transformation journey and providing advice on best practices and emerging SAP trends.

Kansas, United States

I identify opportunities for innovation, lead innovation teams and help bring ideas to market by having a wide view of the emerging technology landscape, and a good understanding of IT domains.Established credibility, matured and grew project management department talent and processes.Deliver projects in addition to growing delivery mechanisms from a technical mindset to a more personal and agile mindset; adjusted project delivery based upon the colleague/customer and what benefits were being delivered because of the project.

Daily execution of the sales process by providing outstanding customer service, quick response time with accurate information for the customer to make a positive business decision.Build solid and trustworthy relationships by understanding what are the customer needs and providing the best solution for them.Assure that the annual corporate business objectives are met or surpassed, by reviewing my weekly business plan tracker and monthly KPI's.

Kansas, United States

- Manage several Enterprise/Strategic accounts and relationships for the company.- Responsible for providing clients with supplemental staff for critical business and technology initiatives.- Business development for new and existing clients, while cultivating high level relationships.

Kansas, United States

Provide 1 st level support servicesAnalyse tracesInstall certificatesManage P1 and P2 issues from start to finishMaintain appropriate communications with customer for all P1, P2 and referred issuesAssist CSE level 1 engineers to troubleshoot and resolve issuesManage small support & maintenance projectsPerform customer patching and upgradesCreate and distribute customer ESOWsValidate update/upgrade processesAssist with training of CSE level 1 engineers and with the creation of training documentationProvide customer troubleshooting training