What is a customs broker?A customs broker – sometimes referred to as an import broker – works to make the import and export of goods run smoothly, by facilitating the clearance of goods through customs processes.Customs brokers are experts in international trade – it’s their job to keep abreast of the changing rules and regulations, and make sure that their clients have all the paperwork and licenses they need to import goods to the UK.You’ll see that there are both freight forwarders and customs brokers advertising their services to UK entrepreneurs. Customs brokers typically deal with the import/export procedures, while freight forwarders are experts in logistics.What does a customs broker do?A customs broker will work with importers to check that the documentation, and where necessary, licenses, are in place for the goods they are bringing into the UK. They’ll also make sure that the correct duty and taxes are paid, to reduce any delays.Their services can include any of all of the following:- Checking the classification and valuation of your goods, and making sure you use the right commodity codes- Liaising with government agencies and customs authorities on your behalf- Advising on any necessary licenses for import of restricted or hazardous goods- Preparation and submission of documents which have to be filed to clear customs processes- Helping arrange correct payment of import duties and VAT as necessaryHow can they help?One of the big advantages of using a customs broker is that they can help you navigate a complex and changing set of import and customs regulations. The UK customs code has seen a number of changes over the past few years. This changing landscape is one reason that customs brokers are useful – if not essential – to importers.For example, a customs broker will ensure you have all the correct paperwork in place for importing into the UK – such as your EORI number. They’ll make sure the shipment is labelled with the right commodity codes, and all the necessary documents and licenses are in place. And this will mean that your shipment clears customs into the UK without delays, and with no worries about paying over the odds in import duty, or being hit by a fine because of missing paperwork.