Alessandro Saturni Email & Phone Number

Rome, Latium, Italy

- Supporting countries in new business models implementation (eg. Super Formidabile Auto): negotiation of strategic partnerships, developing business cases and marketing mix, PMO- Global customer journey design liaising with relevant global units to support countries in the deployment and promote customer experience excellence culture, by continuous improvement and best practice sharing- Global marketing plan definition (market and competitive analysis, positioning, go-to-market… Show more - Supporting countries in new business models implementation (eg. Super Formidabile Auto): negotiation of strategic partnerships, developing business cases and marketing mix, PMO- Global customer journey design liaising with relevant global units to support countries in the deployment and promote customer experience excellence culture, by continuous improvement and best practice sharing- Global marketing plan definition (market and competitive analysis, positioning, go-to-market strategy) and supporting countries in executing of global plans and projects (eg. digital engagement tool, bundle offers, events, data analysis) Show less

Rome, Lazio, Italy

- Managing relationships with different stakeholders to assess the as-is customer journey and design the new customer satisfaction monitoring system and improve CEX- Strategy, execution and project management of Customer Engagement/Loyalty/Incentive campaigns - Marketing campaigns monitoring and KPIs reporting through analytics tools

Verona, Italia

- Data analysis for Business Fleets Market contracts/orders (Brand Volkswagen)- Monitoring KAM's activities, goals and report on dealers’ network through Salesforce CRM software- Support in CRM scope definition in terms of data integration and features

Roma, Italia

- Office workers interviews, legislation assessment and As-Is process design- Gap analysis, discuss improvement interventions and To-Be process design for a new leaner and safer Information Support System- Performance Controller with a Time-driven Activity-Based Costing method: analysis of variance between budget and annual/quarter consolidated cost statements- Development and illustration of economic targets and KPIs for each centre of responsibility

Roma, Italia

- Internal Control System assessment and administrative-accounting standard procedure development for Private Health Provider- Organisational chart design and analysis of cost centres, performance economic data, KPIs and economic-financial annual/half-yearly data

Roma, Italia

Co-Founder of start-up to develop a smartphone app with an e-commerce system. Looklike is a platform able to advise people in the purchase of their clothing. Looklike matches demand (consumer) and offering (merchants) in the fashion industry through a specific algorithm based on customer preferences.Thanks to this experience I learned app design, business and technical requirements definition and the importance of market analysis, planning and staff… Show more Co-Founder of start-up to develop a smartphone app with an e-commerce system. Looklike is a platform able to advise people in the purchase of their clothing. Looklike matches demand (consumer) and offering (merchants) in the fashion industry through a specific algorithm based on customer preferences.Thanks to this experience I learned app design, business and technical requirements definition and the importance of market analysis, planning and staff coordination.(http://www.looklikeapp.it) Show less

Roma, Italia

- New strategic clients mapping and priority analysis in the Ho.Re.Ca sales channel- Client Portfolio Management of 100 buyers. Acquisition process includes promotion, negotiation, sale, order, data collection, CRM report - Modelling, monitoring and improvement of a Sales Representative Group productivity in their networkOra: http://www.fralema.it

Master'S Degree In Economics And Management, Strategy E Management, 110/110 Con Lode

Master’s Degree in Strategy and Management (Grade average 29,3/30) Score 110/110, with great distinction. Graduation Thesis in Business.

Bachelor'S Degree In Economics And Business Administration, Economics And Business Administration, 97/110

Bachelor’s Degree in Economics and Business Administration Score 97/110 Dissertation in Quality Product and Consumer Protection Title.

Attestato Di Partecipazione, Corso Di Formazione In Product And Service Design

L'obiettivo del corso di formazione executive sul Product and Service Design è approfondire il processo di progettazione di nuovi prodotti.