Dopo aver lavorato per più di 23 anni nel settore del Bricolage in Canada a livello dirigenziale, lo scorso Gennaio ho intrapreso una nuova avventura nella mia carriera lavorativa nel mondo del noleggio medio lungo termine. Ho una provata esperienza nel servizio clienti in soddisfare ogni esigenza. Per qualsiasi informazione in riguardo noleggio medio lungo termine, non esitate a contattarmi per un preventivo senza impegno.

Responsible for providing customers a pleasant shopping experience, thereby conveniently and promptly resolving any complaints from customers. Daily and Weekly meetings with the Store Manager to develop strategies and goals for continuous sales growth and profitability '. Responsible for staff recruitment, training and recommendation to the Store Manager on recruitment in specific departments of the store. Maintenance of profitability 'of the store, identifying opportunities' for the growth of production and cost containment. Responsible for achieving and exceeding sales quotas, daily, weekly, monthly and yearly. Responsible for maintaining the inventory of the store and ensuring the right and relevant products bepresent on the shelves in a timely manner for the customers. Positive work enviroment, motivation and training of the team, in order to support and promote the required professional development. Strong commercial sensitivity, leadership, organizational and communication skills. Problem Solving. Knowledge in reading the key performance indicators (KPI

Proven skills in setting goals, work effectively under pressure as a team and independently.Experienced leader with excellent customer service and project management skillsConsistently generated additional revenue through skilled sales techniques. Built sales reports for the store using Microsoft OfficeManaging to ensure quality Customer Service is provided by servicing team associates to all internal and external Customers.Ensuring Customer concerns are solved effectively and promptlyManaging schedules to meet customer demands in service team areas Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback Motivating associates to perform at a high level Taking appropriate actions to minimize turnover in all process areas Managing business operations in line with Asset Protection Guidelines (APR) Managing to ensure proper placement of merchandise for resale in Front End areas Managing to ensure proper maintenance and organization of Front End area so that its appearance is inviting to customers Managing all service and credit programs to ensure that they are executed appropriately Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability Managing to ensure operational excellence in all Office areas.Launched well-received ongoing training for all staff to improve their selling skillMentored and coached employees resulting in increasing productivity by motivating employees in reaching their goals through positive feedback