Alessandro Bottari Email & Phone Number

Milan, It

Milan Area, Italy

Assioma.net supports IT in the effective governance of application quality. It offers its customers specialised skills gained through almost thirty years of experience, flexibly organised in an agile structure comprising more than 200 employees. It has shares in leading companies in the market and works with important academic communities in Italy and abroad.Assioma.net's customers include very important companies in the sectors of Telecommunications, Industry, Services, Finance and… Show more Assioma.net supports IT in the effective governance of application quality. It offers its customers specialised skills gained through almost thirty years of experience, flexibly organised in an agile structure comprising more than 200 employees. It has shares in leading companies in the market and works with important academic communities in Italy and abroad.Assioma.net's customers include very important companies in the sectors of Telecommunications, Industry, Services, Finance and Public Administration.Present in Assioma.net from over 13 years, I have held different positions at some of the major and historical customers of Assioma.net.Here below are these several experiences Show less

Milan Area, Italy

Milan Area, Italy

Service Manager in a Second Level scenario to redefine and optimize the internal processes (and externals even, both addressed to/received from the First Level and in case of escalations to third party) and the operativity in order to increase the productivity and reduce effort and timing of problems resolution.Furthermore, other reached goals were:- institution of a knowledge base (in terms of both documents and tools)- definition of an internal organization and personal… Show more Service Manager in a Second Level scenario to redefine and optimize the internal processes (and externals even, both addressed to/received from the First Level and in case of escalations to third party) and the operativity in order to increase the productivity and reduce effort and timing of problems resolution.Furthermore, other reached goals were:- institution of a knowledge base (in terms of both documents and tools)- definition of an internal organization and personal responsabilities- creation of well defined KPIs, SLA and reports Show less

Milan Area, Italy

Release manager engaged on the project of Transformation (virtualization and outsourcing) of Fastweb Data Centre (project name: "ODC")- Evaluation of the impacts due the ODC transformations on the ordinary activities/maintenances, such as: commercial and technical software releases, billing cycles, urgent maintenances, and so on- "freezing" of non-urgent maintenance and not related to the ODC project- efficient planning and timely coordination of the ODC performance tests-… Show more Release manager engaged on the project of Transformation (virtualization and outsourcing) of Fastweb Data Centre (project name: "ODC")- Evaluation of the impacts due the ODC transformations on the ordinary activities/maintenances, such as: commercial and technical software releases, billing cycles, urgent maintenances, and so on- "freezing" of non-urgent maintenance and not related to the ODC project- efficient planning and timely coordination of the ODC performance tests- timely and periodic reporting of the progress of the project activities- efficient and effective management of escalation processes and troubleshooting Show less

Milan Area, Italy

Service Manager, of a Front End - First Level - Support Team, operating for Fastweb, having the goal to improve the Team performance, to structure its activities better than how are currently structured, to trace them and document them adequately, reporting the results in structured way during the monthly "Work Progress meeting" with the Customer. Finally, I've the aim to satisfy the end-customer in the better as possible.

Milan Area, Italy

Since the beginning of December 2012 I'm on board, as PMO, on to all the initiatives of implementation of Web portals (based on Microsoft SharePoint technology) of the different international legal entities of the Amplifon Group.Main goals of my activity are:- supporting the commercial area to define correctly, from the technical point of view, the commercial offers- defining project plans- to coordinate the working team in order to respect how defined in terms of timing and… Show more Since the beginning of December 2012 I'm on board, as PMO, on to all the initiatives of implementation of Web portals (based on Microsoft SharePoint technology) of the different international legal entities of the Amplifon Group.Main goals of my activity are:- supporting the commercial area to define correctly, from the technical point of view, the commercial offers- defining project plans- to coordinate the working team in order to respect how defined in terms of timing and costs - to report the work progress during structured and well defined meetings with the Customer Show less

Milan Area, Italy

During this period I attended to a project, sponsored by the UniCredit Bank Security Division, finalized to describe and formalize processes involved in the Security Operation Centre of UniCredit Bank, in order to identify how to increase:- the efficiency (reducing costs) - the effectiveness (increasing the branches security) of the same processes.

Milan Area, Italy

Since January 2012 I'm working, as PMO, in Organization and Security Direction on Intesa SanPaolo, on security projects regarding the following topics:- process and document dematerialization- digital signature- certified electronic mail- digital document conservation

Milan Area, Italy

Since february 2009 to december 2011 I've worked as the PM of the ISS project (Integrated Security System), as it's known within the Unicredit Group: project of roll out of an advanced digital Video Surveillance solution, in hundreds of branches of the Unicredit Group. This means, specifically, perform the following activities : - Planning and monitoring the progress of the operations on the italian territory- Monitoring of costs and project budget- Support for the… Show more Since february 2009 to december 2011 I've worked as the PM of the ISS project (Integrated Security System), as it's known within the Unicredit Group: project of roll out of an advanced digital Video Surveillance solution, in hundreds of branches of the Unicredit Group. This means, specifically, perform the following activities : - Planning and monitoring the progress of the operations on the italian territory- Monitoring of costs and project budget- Support for the administrative management (managing purchase orders)- Definition and preparation of documents, about the progress of the works, for different stakeholders involved and at various levels of management (operational, executive)- Addressing and manage project issues- Coordinating the project and everyone involved.In addition, during this experience, I developed the following skills: - in technology: in relation to different video surveillance solutions based on digital / IP technology (March Networks, Verint, Nice) - regulations: specifically, with regard to the Italian rules of the Privacy in the Video Surveillance (private entities - banks) and the Workers’ Statute. Show less

Milan Area, Italy

Supporting the planning, monitoring and management of security projects (Certification & Registration Authority / Digital Certification, Massive Signature, Digital archiving, Identity & Access Management).

Milan Area, Italy

Second Level Help Desk Team Manager

Milan Area, Italy

Support on the production billing system (Portal Infranet); implementation of monitoring instruments and automation of business processes (typically in ksh Unix shell). Analysis and solution of specific problems of Fastweb customers on billing issues

Milan Area, Italy

Software developer (C/Pro-C and PL/SQL)

Milan Area, Italy

Low level software developer (test off-line, API-HW, Driver, communication protocol)

Milan Area, Italy

Data Procesing Centre operator