Alessandro Ragusa Email and Phone Number

I am responsible for the management, maintenance and operation of the information systems and process of the organisation in which I work. I identify requirements and information management needs, plan and control ICT system improvement projects, and ensure the good operation of the information system in compliance with the legal and quality requirements valid in the context in question.I am able to provide first and second level support to company staff in all IT areas.Organisational Skills:- Customer or user orientation (internal/external)- Focus on innovation and change- Analytical thinking- Conceptual Thinking- Decision-making- Management of operational groups- People Development- Organisation IntegrationKnowledge:- Economic evaluation of projects- Business Process Analysis- Organisational strategies and related IT systems- Information systems in the business environment- IT organisational structure and measurement of business benefits- Cloud Infrastructures- Information Systems Management- Business Intelligence- New technology study for Business and Company- IoT