I drove business growth in the Italian market, achieving a 47% increase in revenue compared to the previous year by spearheading market entry, building strong client relationships, and optimizing affiliate marketing campaigns. Utilized data analysis to identify trends, enhance strategic digital marketing initiatives, and refine affiliate payout structures. ▪ Market Entry Leadership: Led business development and market entry strategies for the Italian market, including strategy… Show more I drove business growth in the Italian market, achieving a 47% increase in revenue compared to the previous year by spearheading market entry, building strong client relationships, and optimizing affiliate marketing campaigns. Utilized data analysis to identify trends, enhance strategic digital marketing initiatives, and refine affiliate payout structures. ▪ Market Entry Leadership: Led business development and market entry strategies for the Italian market, including strategy development, client relationship management, and budget oversight. ▪ Revenue Growth: Achieved a 47% revenue increase in the Italian market year-over-year through targeted campaign optimization and strategic initiatives. ▪ Expansion into New Markets: Established and developed a new branch focusing on mobile markets in the US and UK, driving additional revenue streams. ▪ Performance Optimization: Monitored and analyzed performance metrics to optimize supply channels, meet acquisition targets, and drive overall campaign effectiveness. ▪ Industry Representation: Represented the company at industry events, building and strengthening relationships with key stakeholders to expand the network and enhance market presence. Show less

As a dedicated User Acquisition Manager, I develop strategic collaborations to power app growth and elevate user acquisition efforts. Leveraging my expertise, I curate an expansive network of publishers, affiliates, and supply sources to enhance visibility and engagement for mobile apps. ▪ Strategic Collaboration: Fostered and maintained strong relationships with affiliates, publishers, and supply sources to enhance app visibility and drive user engagement. ▪ Crafted comprehensive… Show more As a dedicated User Acquisition Manager, I develop strategic collaborations to power app growth and elevate user acquisition efforts. Leveraging my expertise, I curate an expansive network of publishers, affiliates, and supply sources to enhance visibility and engagement for mobile apps. ▪ Strategic Collaboration: Fostered and maintained strong relationships with affiliates, publishers, and supply sources to enhance app visibility and drive user engagement. ▪ Crafted comprehensive user acquisition strategies for mobile games: Designed and implemented detailed user acquisition plans for mobile games, leveraging data insights to continuously refine campaigns, enhance performance, and significantly reduce customer acquisition costs. ▪ Cross-Functional Execution: Collaborated with internal teams to execute performance marketing strategies, leveraging data-driven insights to optimize supply channels and meet acquisition targets. ▪ Performance Optimization: Monitored and analyzed performance metrics to refine user acquisition strategies, resulting in improved campaign effectiveness and increased user acquisition. ▪ Optimized affiliate relationships through data-driven insights: Utilized detailed performance data to strengthen affiliate relationships, enhancing campaign effectiveness and driving superior results through strategic adjustments and targeted optimizations. Show less

As a Trainee Account Manager - Affiliate Marketing, I managed internal affiliate programs through all stages, from brainstorming and launch to maintenance, trafficking, marketing, reporting, optimization, and analysis. My role involved identifying, evaluating, and recruiting new affiliates to expand program distribution, and collaborating with internal marketing and other teams to develop and implement effective marketing strategies. ▪ Affiliate Acquisition and Management:… Show more As a Trainee Account Manager - Affiliate Marketing, I managed internal affiliate programs through all stages, from brainstorming and launch to maintenance, trafficking, marketing, reporting, optimization, and analysis. My role involved identifying, evaluating, and recruiting new affiliates to expand program distribution, and collaborating with internal marketing and other teams to develop and implement effective marketing strategies. ▪ Affiliate Acquisition and Management: Successfully acquired and managed new affiliate partners, enhancing program distribution and engagement. ▪ Relationship Building: Established and maintained long-term relationships with affiliates primarily through digital communication platforms like Skype. ▪ Performance Optimization: Conducted KPI-based and ROI-driven optimizations, using cohort performance data for strategic planning and decision-making. ▪ Network and Media Management: Managed affiliate networks, media buyers, and webmasters, including setting up tracking systems for effective performance monitoring. ▪ Campaign Negotiation and Setup: Negotiated and set up campaigns using TUNE (formerly Hasoffers), ensuring smooth execution and tracking. ▪ Affiliate Needs Assessment: Identified the needs and strengths of affiliate partners to tailor strategies and enhance overall program effectiveness. Show less

Developed a website focus on Backpacking Travel using Wordpress.Some of the skill I gain working on this project:- SEO - Ranking our website in the firsts results on Google- Copywriting - Writing content, articles and guides- Funnel Marketing - Realised email campaign for the subscribers- Social media management - Managing Social MediaContent creation and graphic design - Ability to use PhotoShop, Lightroom, Canva, iMovie to create valuable content.- Branding and… Show more Developed a website focus on Backpacking Travel using Wordpress.Some of the skill I gain working on this project:- SEO - Ranking our website in the firsts results on Google- Copywriting - Writing content, articles and guides- Funnel Marketing - Realised email campaign for the subscribers- Social media management - Managing Social MediaContent creation and graphic design - Ability to use PhotoShop, Lightroom, Canva, iMovie to create valuable content.- Branding and brand building - Positioning skill and tactics for the brand- Influencer marketing - Create some collaboration with other brand/activities Show less

As a payments and Risk Agents I actively support our social media client by ensuring their platform a safe place to transact online by:▪ Providing quality support service and consistently meeting SLA targets while always focusing on resolving cases efficiently and utilising time productively.▪ Assist users with risk process workflows and payment-related.▪ Identify and help minimise the risk posed by fraud patterns and trends.

Customer Service Representative for the VF’s Brand, helped the company to acquire new customer and fidelizing them and to reach the monthly targets always on time and supporting the Teamwork▪Co–ordination Customer pick ups and deliveries. This involves communication with customer, warehouse & transport department and other internal departments.▪Use of CRM (Salesforce, Zendesk, Magento) system to record and monitor sales calls, training and relevant changes to customer contracts… Show more Customer Service Representative for the VF’s Brand, helped the company to acquire new customer and fidelizing them and to reach the monthly targets always on time and supporting the Teamwork▪Co–ordination Customer pick ups and deliveries. This involves communication with customer, warehouse & transport department and other internal departments.▪Use of CRM (Salesforce, Zendesk, Magento) system to record and monitor sales calls, training and relevant changes to customer contracts ▪Strong problem-solving skills with the ability to think analytically while working in a fast-paced environment▪ Answered nearly 60 calls/emails daily from customers inquiring about product usage, billing issues, shipping, return or general company information. Show less

▪ Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.▪ Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.▪ Maintained 97% accuracy rate in regards to financial transactions and oversaw error-free processing of cash, check and credit card transactions.

Play a key role in managing all aspects of restaurant business. You Delivered a high-quality experience to guests and motivate staff to ensure excellent customer service. Responsible for maintaining quality and increasing profitability, also with management skills and a strong understanding of customer service. •Excellent leadership, problem-solving, and multi-tasking skills with temperment and a positive attitude•Ensure customer satisfaction through promoting excellent service;… Show more Play a key role in managing all aspects of restaurant business. You Delivered a high-quality experience to guests and motivate staff to ensure excellent customer service. Responsible for maintaining quality and increasing profitability, also with management skills and a strong understanding of customer service. •Excellent leadership, problem-solving, and multi-tasking skills with temperment and a positive attitude•Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally Show less

Providing excellent service to customers at quality establishment. Proven ability to “up-sell” to client based on their needs. • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.• Resolved guest and employee complaints to maintain complete customer satisfaction and workfor- ce effectiveness.

Supported tight production timelines by quickly moving heavy loads between workstations.• Changed out equipment, tools and materials to set up new production runs.• Performed quality checks on finish products to verify compliance specifications and assign appro- priate quality grades.