Da Roma, la città eterna, sono giunta a Lucca nel 2003 per amore. Un amore che mi ha regalato un bellissimo figlio. Dal liceo linguistico sono approdata alla facoltà di Lettere per i miei interessi storici e artistici, amo il mare e la vela e prima di effettuare questo giro di boa lavorativo ho attraversato 3 continenti per impegni di lavoro. Per più di vent’anni ho lavorato in un contesto multi-nazionale e multi-etnico dove ho avuto il privilegio di conoscere differenti culture, modi di pensare e di lavorare. Il mio lavoro è stato impostato principalmente sulla ricerca della soddisfazione del cliente comprendendone le esigenze, le necessità e proporgli poi le soluzioni migliori con gentilezza e competenza. Con garbo e un sorriso vi prenderò la mano per accompagnarvi alla scelta e all’acquisto della casa sia essa di “una vita” sia per un investimento.Visitatemi su https://alessaimmobiliare.it“Ama la tua casa, e se ne sei lungi pensa a lei”. Antonio Fogazzaro (1873)From Rome, the eternal city, I came to Lucca in 2003 for love. A love that gave me a beautiful son. From the high language school I landed at the Faculty of Humanities for my historical and artistic interests, I love the sea and sailing and before reaching this job turning point I crossed 3 continents for business reasons. For more than twenty years I worked in a multi-national and multi-ethnic context where I had the privilege of learning about different cultures, ways of thinking and working. My work has been mainly based on searching of customer satisfaction, understanding its needs and then proposing the best solutions with kindness and competence. With grace and a smile I’ll take you by the hand to bring you to the choice and finally buying the home of “your life” or for investment reason.Visit: https://alessaimmobiliare.it"Love your home, and if you are far, think about it". Antonio Fogazzaro (1873)
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Agente ImmobiliareLuccacase May 2022 - PresentLuccaValutazioni e perizie, consulenze, compravendita di beni immobili, locazione di beni immobili, assistenza contrattuale, informazioni e verifiche sulla proprietà immobiliare.Seguo principalmente i clienti stranieri accompagnandoli dalla loro prima visita al rogito per l’acquisto della casa dei loro sogni nella “Lucchesia”. -
Customer Service ManagerCantel Medical Italy Dec 2018 - Sep 2021PomeziaCustomer creation and mgmt, orders and invoicing creation, check and mgmt. Orders consistency check versus invoices. Customers and sales force problem solving. Coordination with sales force, corporate account managers, production team logistic team, carrier and, forwarders. KPI monitoring and sales analysis vs forecast and BP.Tenders Office management (private treaty, private contracts, etc.) document arrangement in according with Italian and European laws. -
President AssistantEsedra Srl Dec 2017 - Oct 2018Lucca, ItaliaPresident agenda management and organization,President business trips organization in Italy and abroad,paper and computer correspondence mgmt, (5 e-mail accounts of which 2 pec accounts) relationships with all personnel and external parties mgmt,3 people supervision,President working deadlines management,meetings organization, drafting minutes. -
Different Roles & ResponsibilitiesSolenis Italia S.R.L. Aug 2014 - Sep 2015ItaliaEMEA Business Analyst, Aug 2014 - Sep 2015 Business Analyst of sales and GP of EMEA customers. Actual sales and GP check vs BP and forecast. Sales and GP analysis of EMEA consignment, cost per ton and fixed rate contracts.Managed EMEA contract invoicing team, trained it in Poland and assisted it for 2 years.EMEA Rebate / Agent Commissions Mgmt 2014 – 2015 EMEA customer’s rebates and EMEA agents commissions creation, check and mgmt.Calculation, documentation, compliance check, implementation of necessary follow-up actions, system maintenance and payments, reporting and analysis to EMEA controller and Sales managers, supported any internal & external audit requirements with proper documentation. EMEA Consignment Stock Responsible, Aug 2014 – Sep 2015 Monthly stock check, products entry and outgoing, monitoring through customers’ orders and company stock plans. Company warehouses in customers’ sites mgmt, yearly wall to wall inventory, inventory transactions (stock adjustment, etc.) mgmt in accordance with European and local laws with customers, sales force and wall to wall team involved. -
Different Roles & ResposibilitiesAshland Industries Italia S.R.L. Nov 2008 - Jul 2014ItaliaEMEA Business Analyst, Mar 2012 - Lug 2014 Business Analyst of sales and GP of EMEA customers. Actual sales and GP check vs BP and forecast. Sales and GP analysis of EMEA consignment, cost per ton and fixed rate contracts.Managed EMEA contract invoicing team, trained it in Poland and assisted it for 2 years.EMEA Rebate /Agent Commissions Mgmt 2012 - 2014EMEA customer’s rebates and EMEA agents commissions creation, check and mgmt.Calculation, documentation, compliance check, implementation of necessary follow-up actions, system maintenance and payments, reporting and analysis to EMEA controller and Sales managers, supported any internal & external audit requirements with proper documentation. EMEA Consignment Stock Responsible, 2012 - 2014Monthly stock check, products entry and outgoing monitoring towards the customers orders and company stock plans, company warehouses in customers’ sites mgmt, yearly wall to wall inventory, inventory transactions (stock adjustment, etc.) management in accordance with European and local laws with customers, sales force and wall to wall team involved.Italian warehouse responsible, Jun 2002 – Feb 2012Warehouse mgmt, stocking replenishment, products entry and outgoing monitoring through the customers orders and company stock plans with production and suppliers cooperation and delivery time consideration. Slow Moving Obsolete Goods management, monthly and yearly, inventory transactions (stock adjustment, etc.) mgmt. PTD Logistic complaints management responsible, Aug 2010 - Feb 2012 EMEA mgmt of logistic complaints, inquiries, route cause analysis, corrective and pro-active actions. -
Different Roles & ResponsibilitiesHercules Italia S.P.A. Jul 1999 - Oct 2008ItaliaCustomer Service Team Leader, Jun 2008 – Feb 2012 Recruitment, training, controlling and back-up role further to European Customer Service Outsourcing in Rumania. Assistance, owner monitoring and supervision outsourced activities.Italian, French, Iberian and Middle East customer bonus / rebate and agent commissions mgmt.Customer Service Team Leader, Jun 2002 - Jun 2008 Italy and Middle East countries (Bahrain, Lebanon, Saudi Arabia, Kuwait, United Arab Emirates, Jordan, Israel, Syria, Turkey, Greece, Kenya, Nigeria, South Africa Republic, etc.).Customer creation and mgmt, orders, deliveries and invoicing creation, check and mgmt. Orders consistency check versus deliveries and invoices. Sales transactions reports about returns, credit / debit notes. Customers and sales force problem solving. Coordination with sales force, corporate account managers, production team, suppliers, logistic team, carriers, forwarders and banks. KPI monitoring and sales analysis vs forecast and BP.Italian, French, Iberian and Middle East customer bonus / rebate and agent commissions mgmt.Italian warehouse responsible, Jun 2002 – Feb 2012Warehouse mgmt, stocking replenishment, products entry and outgoing monitoring through the customers orders and company stock plans with production and suppliers cooperation and delivery time consideration. Slow Moving Obsolete Goods management, monthly and yearly, inventory transactions (stock adjustment, etc.) mgmt. EMEA Pricing Administrator, Jun 2004 – Jun 2008 Prices, discounts, EMEA agents commissions mgmt, analysis and reporting.Business Analyst South Europe (Italy and Middle East area, Austria & EE, Spain and Portugal), Jul 1999 – Jun 2002 Business Analyst of sales and GP of EMEA customers. Actual sales and GP check versus BP and forecast.
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Bids ResponsibleWarex S.R.L. Nov 1995 - May 1999Roma, ItaliaWarex S.r.l. (engineering company in sewage treatment and photovoltaic energy fields).Rome (Italy), Nov 1995 - May 1999.Managing Director Assistant zero in on Italian tenders (bids) management (private treaty, private contracts, etc.) inspections and document arrangement in according with Italian and European laws.
Alessia Malossi Skills
Alessia Malossi Education Details
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Università Degi Studi Di Roma "La Sapienza"Geographic Course Of Study (Statistic And Economy Applied To Geography) -
Istituto NazarethLanguages
Frequently Asked Questions about Alessia Malossi
What company does Alessia Malossi work for?
Alessia Malossi works for Luccacase
What is Alessia Malossi's role at the current company?
Alessia Malossi's current role is Agente Immobiliare.
What schools did Alessia Malossi attend?
Alessia Malossi attended Università Degi Studi Di Roma "la Sapienza", Istituto Nazareth.
What are some of Alessia Malossi's interests?
Alessia Malossi has interest in Environment, Arts And Culture, Disaster And Humanitarian Relief.
What skills is Alessia Malossi known for?
Alessia Malossi has skills like Emea Business Analyst, Italian And Middle East Customer Serviceteam Leader, Warehouse Responsible, Customer Rebate And Agent Commissions Management, Analysis, Supply Chain, Gestione Vendite, Inventory Management, Team Leadership, Project Management, Sap, Continuous Improvement.
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