Alessia M. Email & Phone Number

Cambridge, GB

Girton, England, United Kingdom

My role is to ensure smooth property operations and foster strong relationships between landlords and tenants. - Training and Development: Engaged in professional growth through programs like ARLA.- Portfolio Management: Oversee properties in Cambridge and Saint Ives, handling tenant onboarding, maintenance, and compliance.- Tenant Onboarding and.

Cambridge, England, United Kingdom

As a Property Manager at Tucker Gardner, I have successfully taken charge of property operations and tenant relations with a dedicated approach to delivering exceptional service.- Cultivated positive tenant relationships through proactive communication, promptly addressing concerns and providing outstanding customer service.- Quickly adapted to and.

Cambridge, England, United Kingdom

• Implemented effective strategies to achieve a 5% increase in net sales, whichimproved the business's overall profitability
• Created and executed sales plans for the department, managing staffdevelopment and ensure exceptional customer service by responding quicklyand efficiently to queries and complaints
• Successfully led and mentored the staff, resulting in the retention of happyemployees and the development of a highly skilled team
• Maintained high quality control standards, hygiene, and health and safety.Created detailed cleaning guidelines and timetables
• Managed inventory and supplies, prepared cash drawers and petty cash, andensured compliance with licensing laws and legal requirements, demonstratinga solid understanding of UK employment law and HR best practices

Cambridge, Inghilterra, Regno Unito

• Increased sales revenue through implementing effective marketing strategies,such as promoting seasonal or new menu items, offering loyalty programs, orpartnering with local businesses to attract more customers
• Improved customer satisfaction ratings by providing exceptional service andensuring that the café's staff are knowledgeable, friendly, and responsive tocustomer needs
• Implemented cost-saving measures, such as optimizing inventorymanagement, reducing waste, and negotiating with suppliers to reduce costs,resulting in a reduction in operational costs
• Developed and implement a staff training program that increases staffproductivity improves their skills and knowledge and enhances theirmotivation, increasing staff retention and satisfaction
• Led a team to achieve a high standard of quality control, hygiene, and healthand safety, resulting in the café receiving top marks in inspections and audits

Rome, Latium, Italy

• Content Management of the Official website
• Copywriting and translation of texts (MS Office package)
• Management of social media sites (Facebook, Instagram, Twitter)
• Scheduling of newsletters (MailChimp)
• Design of the graphics of the website, creation of audio and video content(Gimp2, Audacity, Canva)

Msc In "Communication, Evaluation And Social Research For Organizations", Political Sciences, Sociology, Communication, 102/110

Activities and Societies: SOCIAL AND INSTITUTIONAL COMMUNICATION - COMMUNICATION CAMPAIGNS; STRATEGIC MARKETING; METHODS FOR EVALUATION OF.

B.A In "Literature, Music, Drama", Faculty Of Arts And Filosophy, 98/110

Activities and Societies: ITALIAN LINGUISTICS; ITALIAN LITERATURE; CINEMA HISTORY; GEOGRAPHY; ITALIAN LANGUAGE'S HISTORY; THE.