As a Technical Sales Manager in the Automation Engineering Field, I am responsible for driving business growth and establishing a strong market presence for the Vebex Products Portfolio in the Paper, Label and Flexible Packaging sectors.- Competence Area: Worldwide with a particular focus on EMEA and NA Areas

As a Customer Service Manager in the machinery and mechanical engineering sector, I led a team of 4 people, ensuring effective post-sales support and strong client relationships. - Managing a revenue of 2 million euros, I worked on improving service processes and customer retention. - My goal was to consistently improve the customer experience also by supporting and coaching the Team.

Rotating machinery and Oil & Gas field.The contribution from this role was:• Attained expertise in quality process (ISO: 9001) and compilation of various documents.• Gained experience in supervise customer service and FAT tests, with following companies: Baker Huges, General Electric, Hitachi, Kobelco, Elliot, Modec, Eni and so on.