Alessio Franchetti Email and Phone Number
An experienced customer services assistant with many years of invaluable experience working in the customer support departments of leading companies in both Ireland and Italy. Owner of a well-known wineshop in the historical center of the medieval city of Siena. Highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers. Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company.I don't shy away from responsibilities in work and in personal life. Also, I'm an expert first aider, I've received a Bronze medal for rescue operations during the earthquake in Abruzzo in 2009 (Italy) from Misericordia di Siena.
Lanascosta
View-
Responsabile VenditeLanascosta Nov 2021 - PresentCastiglione D'Orcia, Toscana, Italia -
Addetto Alle VenditeFelsina Jun 2021 - Oct 2021Castelnuovo Berardenga, Toscana, Italia -
ProprietarioEnoteca Diwine Siena Nov 2016 - Jun 2021Siena, Toscana, ItaliaProprietario, responsabile delle vendite e della somministrazione.
-
Local Data Quality OperatorCpl Jobs Onsite Google Maps Jan 2015 - May 2016Freeman House - East Point Business Park - East Wall - Dublin• Responsible for evaluating the accuracy of data and using judgment to make decisions on data quality within different markets such as Italy, U.S. and Great Britain• Research information and troubleshoot problems using available resources in order to Identify and escalate issues appropriately to different departments• Making outbound calls to business representatives to retrieve and/or verify information• Quality Controller: upholding quality standars whilst reviewing other operators work on several special projects• Participate in several projects for process improvement, providing the tools and the expertise to analyse inputs and outcomes• Detail oriented while managing high volume targets based on quality and productivity • Able to adapt to new policies on a weekly basis and good flexibility to adapt to different projects applying different work flows
-
B2B Telemarketing Executive Agent At Performance MarketingPerformance Marketing Oct 2014 - Dec 2014Dublin- Make up to 150 professional outgoing calls per day to prospective clients on behalf of well-known international brands as CHD, McAfee, Renault, HP- Research and build customer’s interest in the services and products available - Engage the client on calls to share information and conduct surveys - Gather and record accurate client details - Event Promotions- Maintain and update database as new information is gathered - Follow-up calls with clients with completing and checking database information - Complete thorough updates and hand-overs with team-members and team leaders - Contribute to projects, process improvements -
Customer Service And Sales AssistantFresh Opportunities Ltd., Dublin, Ireland Dec 2013 - Oct 2014Dublin, IrelandA progressive niche market grocery retailer consisting of 3 stores in Dublin.Responsibilities:-Duties include cash handling, providing excellent customer service, answering the telephone and promoting Society products to their customers. -Key attributes include good numeracy and communication skills and confidence in dealing with a sales environment.
-
Store TechnicianDunne & Crescenzi Group, Dublin, Ireland Jun 2013 - Oct 2013Dublin, IrelandA company that owns 7 restaurants spread all over Dublin, with an increasing import/export and catering business.Responsibilities:- Duties include goods Quality Control and stock Inventory- Distribution and Planning of goods locations- Daily liaisons with product suppliers and store deliveries
-
Customer Service And Sales AssistantFedolfi S.A.S., Montalcino, Italy Jul 2011 - Dec 2012Montalcino, ItalyA well-known Wine Shops group of Tuscany region, consisting of 5 branches, International Sales and shipments. Responsibilities:-Store Supervisor responsible for the presentation of various products to customers, such as numerous types of wines produced in Italy.-Focused on sales and in reaching total client satisfaction -Organizing wine tasting events illustrating and explaining the presented products and their history and features.
-
Customer Service And Sales RepresentativeSole Trader On Behalf Of Several Italian Companies Jan 2009 - Jul 2011Siena, Tuscany, Italy.Responsibilities: -Identifying and maximizing revenue from existing customer accounts. -Maintaining high levels of product and customer knowledge and participating in training programs as appropriate. -Submitting detailed proposals and quotations to customers. -Identifying, contacting and qualifying leads for the business.-Travelling to the homes and offices of potential clients for appointments. -Problem Solving for potential customer’s queries or issues.-Responsible for issuing billing invoices and collection of payments.
-
Delivery Driver"Clean Accent S.R.L." Oct 2007 - Dec 2008Siena, Tuscany, Italy.A Company engaged in the professional supplies of products, equipment, machines for industrial cleaning of the rooms and hotel and Restaurants accessories.Responsibilities: -Working as part of a store team, driving vehicles to transport stock and merchandise to/from the warehouse to specified customer destinations. -Also responsible for scheduling delivery times, presenting bills and collecting payments.
-
Client Service And Data Entry Clerk“Blu Car S.R.L.” Bmw And Mini Car Dealer And Garage Nov 2006 - Oct 2007Siena, Tuscany, Italy.BMW and MINI Car Dealer and garage.Responsibilities:- Accountable for receiving customers into the garage.- Collecting client’s details and input all the relevant data into the system.- Agenda planning for the garage, organizing appointments.- Sale of car parts, accessories and replacements.
Alessio Franchetti Skills
Alessio Franchetti Education Details
-
Itis Tito Sarrocchi Siena
Frequently Asked Questions about Alessio Franchetti
What company does Alessio Franchetti work for?
Alessio Franchetti works for Lanascosta
What is Alessio Franchetti's role at the current company?
Alessio Franchetti's current role is Responsabile di Enoteca in proprio, con mansioni di vendita, ordini e consulenza anche in lingua inglese..
What schools did Alessio Franchetti attend?
Alessio Franchetti attended Itis Tito Sarrocchi Siena.
What are some of Alessio Franchetti's interests?
Alessio Franchetti has interest in Health, Children, Travelling, Education, Environment, Wine Expert, Science And Technology, Music, Human Rights, Civil Rights And Social Action.
What skills is Alessio Franchetti known for?
Alessio Franchetti has skills like Customer Service, Customer Satisfaction, Call Centers, Teamwork, Wineries, Wine And Spirits Industry, Sales, Sales Operations, Collections, First Aid, Warehousing, Cleaning.
Not the Alessio Franchetti you were looking for?
-
Alessio Franchetti
Turin
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial