I am responsible for developing and implementing comprehensive internal and external plans that increase revenues and profits while leading by example and upholding the mission and values of the franchisor. I ensure that all operational requirements from the OEM are implemented according to rigorous standards. This includes customer relationship management systems, financial document management systems, marketing strategies and promotions, media buying, inventory forecasting, profit and loss reporting, service management and training, and data and privacy protections. Through market research and analysis, NADA and OEM training, and comprehensive staff management, I have successfully increased profits and customer value year over year.
Listed skills include Video Production, Video, Social Media, Live Sound, and 45 others.