Aletha Preston Email & Phone Number

Greater San Diego Area

Greater San Diego Area

Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages. Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. Ensure compliance with company policies, underwriting guidelines and lending-program requirements that all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.

San Diego, California

Provided superior customer service to clients nationwide selling high-end plumbing fixtures and tile. Wrote and executed effective and concise quotes and invoices. Controlled coordination of shipping programs with vendors. Oversaw delivery of product. Handled complaints or concerns from clients. Reduced stock through specially developed sales activity. Grew repeat satisfied customers through excellent open communication and service.

San Diego, California

Served as main point of contact for clients and contractors. Handled phone triage and all incoming documents. Maintained contractor and client insurance and credentials including contractor license. This entailed renewal and maintaining company standards and protocols. Ordered all office supplies. Troubleshoot all fax, copy and pitney bowse machines. Created streamlined insurance and vendor spreadsheets. Created client completion manual binders.

Associate'S Degree, Psychology

Real Estate

General Education, Educational Leadership And Administration, General

Diploma, General Education

Activities and Societies: Publicity Officer - ASB, Honors Society, Completed 80 hours of community service, Volleyball, Softball & Cheer.