Alethea Carver Email & Phone Number

Clinton, Md, Us

Washington, District Of Columbia, United States

• Provide support to the Emergency Notification System (ENS) Program Management Office. The ENS is a cloud based, Software as a Service (SaaS) and its purpose is to enable the FAA to communicate with employees and contractors during emergencies and to streamline Agency processes for accounting for employees.• Conduct in-depth analysis of technical systems, identifying areas for improvement and optimization.• Collaborate with cross-functional teams to gather and document technical requirements for system enhancements and projects.• Assist in the maintenance of software applications, ensuring alignment with business objectives.• Provide technical support to end-users, troubleshooting issues and delivering timely solutions.

Washington D.C. Metro Area

• Supported the manager in day-to-day operations by managing calendars, scheduling appointments, and coordinating travel arrangements.• Acted as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.• Prepared and edited correspondence, presentations, and reports with a keen eye for detail and professionalism.• Coordinated and organized meetings, conferences, and events, handling logistics and ensuring seamless execution.• Managed confidential information and sensitive matters with the utmost discretion.• Maintained confidential records and handled sensitive information in compliance with organizational policies.

Washington Dc Metro Area

• Oversaw the daily operations of the mailroom, ensuring timely and accurate distribution of incoming and outgoing mail.• Implemented and maintained efficient mail sorting and delivery processes, optimizing workflow and reducing turnaround time.• Collaborated with cross-functional teams to develop and implement mail handling procedures in compliance with FAA regulations.• Managed the procurement of supplies and equipment for the mailroom, ensuring cost-effectiveness and adherence to budget constraints.• Supervised a team of mailroom staff, providing training and ongoing support to ensure high performance and adherence to standards.• Monitored and maintained mailroom equipment, coordinating repairs and upgrades as necessary.

Certification, How Adults Learn

Certification, Instructional Design For The Virtual Trainer

Certifications

Administrative Assistant Fundamentals Administrative Assistant Applications Intro to PC Troubleshooting Fundamentals of Technical Writing.

Certification

Computer Software Applications

High School Diploma, General Studies