Eng 2 Service Assurance Ecc
CurrentProvided advanced technical support for our metro Ethernet customers via outbound calls
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@comcast.com
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5 phones found area 267 and 215
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LinkedIn matched
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Alex Appleton is listed as Eng 2 Service Assurance ECC at Comcast Business, a with 7417 employees, based in Horsham, Pennsylvania, United States. AeroLeads shows a work email signal at comcast.com, phone signal with area code 267, 215, and a matched LinkedIn profile for Alex Appleton.
Alex Appleton previously worked as ECC Tech 4 at Comcast Business and ECC Tech 3 at Comcast Business. Alex Appleton holds Film/Cinema/Video Studies from Bucks County Community College.
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AeroLeads found 3 current-domain work email signals for Alex Appleton. Compare company email patterns before reaching out.
I have over 8 years call center tech support experience with Comcast Business in the small and medium business sector and most recently our mid market service portfolio. I’m currently an Eng 2 supporting Comcast Business’s Metro Ethernet service for large business clients. I have won multiple business champion awards,and was selected to attend the Comcast Business Champions Summit for 2017 in Orlando. I graduated from the Comcast Link to Leadership Program August 2018.Prior to coming to Comcast I have had over 7 years of retail supervisory, and management experience in multiple large big box retail chains. I’ve led teams ranging from 5 direct reports, up to 26 direct reports.
Listed skills include Sales, Managed Print Services, Customer Service, B2B, and 16 others.
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Horsham, Pennsylvania, United States
Provided advanced technical support for our metro Ethernet customers via outbound calls
Horsham, Pennsylvania
Provided Advanced technical support for our Business Voiceedge and Trunking service customers via outbound calls
Horsham, Pennsylvania
Supported our mid market service clients via inbound and outbound calls. Worked on the PIVOT onboarding team to provide white glove onboarding services for newly installed customers
Horsham, Pennsylvania
Support our small to medium business customers through both the chat support channel as well as inbound calls.
Langhorne Pa
As a mobility and tech sales supervisor my responsibilities were to ensure that my team and I were meeting sales quotas for tech services and product protection plans. I was also responsible for overseeing and completing the in store computer repairs on all desktops, laptops and tablets that came into the store. Another of my key job responsibilities was the fulfillment and scheduling of onsite computer repair and tech services. I was also in charge of ensuring customer satisfaction with all services provided both onsite and in store.
Langhorne Pa
My core job responsibilities as a Geek squad manager were to oversee my team of 25+ associates in multiple different positions. I was in charge of all customer service functions as well as all computer repair functions in the store. I was also responsible for being the brand advocate of geek squad and partnering with all other supervisors and managers of the other departments to ensure the benefits of geek squad were communicated to customers throughout the store. In my time as Geek squad manager my team and I achieved three consecutive company banners for the months of December January and February of 2013. We were 68th in the company out of 1100 stores and we were graded on 24 different metrics ranging from sales to customer satisfaction to turn time of in store computer repairs.
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Alex Appleton works for Comcast Business.
Alex Appleton is listed as Eng 2 Service Assurance ECC at Comcast Business.
AeroLeads has found 3 work email signals at @comcast.com for Alex Appleton at Comcast Business.
AeroLeads has found 5 phone signal(s) with area code 267, 215 for Alex Appleton at Comcast Business.
Alex Appleton is based in Horsham, Pennsylvania, United States while working with Comcast Business.
Alex Appleton has worked for Comcast Business, Staples, and Geek Squad.
You can use AeroLeads to view verified contact signals for Alex Appleton at Comcast Business, including work email, phone, and LinkedIn data when available.
Alex Appleton holds Film/Cinema/Video Studies from Bucks County Community College.
Alex Appleton is listed with skills including Sales, Managed Print Services, Customer Service, B2B, Account Management, Inventory Management, Customer Satisfaction, and Leadership.
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