Alexander Bennett

Alexander Bennett Email and Phone Number

ServiceNow Developer | CAD | CSA @ Wellpath
Alexander Bennett's Location
Austin, Texas, United States, United States
Alexander Bennett's Contact Details

Alexander Bennett personal email

n/a
About Alexander Bennett

Experienced ServiceNow professional with 7+ years on the platform and over a decade in IT, specializing in automation, API integrations, and custom application development. Skilled in coding, problem-solving, and implementing efficient systems under resource constraints. Adept at driving best practices in development and leveraging technology to streamline operations.

Alexander Bennett's Current Company Details
Wellpath

Wellpath

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ServiceNow Developer | CAD | CSA
Alexander Bennett Work Experience Details
  • Wellpath
    Servicenow Developer
    Wellpath Dec 2022 - Present
    Nashville, Tennessee, Us
    - Designed and developed innovative solutions, including a Duo bypass code and RITM utility,using UI pages/widgets, modals, HTML, CSS, JavaScript, AngularJS, Jelly, DOM manipulation,PowerShell, and the ECC queue.- Extensive development of catalog items for Service Portal using advanced flows, client scripts,UI policies, UI actions, JavaScript/GlideAjax, notifications, events, approvals, and business rules.- Built custom ITAM/ITOM integrations with Connection and JAMF APIs to populate and buildrelationships in the CMDB.- Developed a robust Contract Lifecycle Management (CLM) solution to replace Conga CLM usingcustom tables, data imports, scripts, workflows, notifications, and approvals, achieving annualcost savings of $200k.- Spearheaded the adoption of Agile methodology, significantly boosting team productivity andoptimizing project workflows.- Administered a global ServiceNow environment, effectively managing over 20,000 active users.
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  • Overstock.Com
    Servicenow Developer Ii
    Overstock.Com May 2021 - Jul 2022
    Midvale, Ut, Us
    - Implemented custom Slack API integration using Slack modals, scripted REST API, andscript includes.- Automated the employee lifecycle process using API integrations with Workday (SOAP)and Salesforce (REST), complex workflows, and the ECC queue to execute PowerShell forActive Directory management.- Created a contract management solution using Service Portal widgets, HTML, CSS,AngularJS, JavaScript, advanced workflows, and custom tables.
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  • Limelight Networks
    Servicenow Administrator Architect
    Limelight Networks Jul 2019 - May 2021
    Tempe, Arizona, Us
    - Developed a SentinelOne API integration to populate CMDB computer and software records.- Built custom solutions using JavaScript, script includes, business rules, client scripts, GlideAjax,service catalog, service portal, and workflows.- Designed a solution to automate network circuit issues for the NOC using the ECC queue/MIDserver, with JavaScript and Python utilizing SSH tunneling to connect to L2/L3 switches/routers.- Configured SaltStack to automate MID server turn-up and created a monitoring solution tonotify of real-time issues via Slack API.
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  • Limelight Networks
    Linux Systems Engineer
    Limelight Networks Nov 2017 - Jul 2019
    Tempe, Arizona, Us
    - Conducted site turn-ups (DNS, ACLs, hypervisors/VMs, Linux server provisioning, and routerconfigurations).- Implemented OpenNebula to replace Limelight's proprietary hypervisors.- Created a robust Python script to automate server decommissioning.- Provided expert technical support for Linux/FreeBSD server infrastructure, including networkswitch/router configurations and troubleshooting.
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  • Pure Ip
    Voip Engineer
    Pure Ip Aug 2017 - Nov 2017
    New York, Ny, Us
    - Provisioned SBCs (Sonus 5k), Firewalls (Cisco), and PortaOne SIP/Billing servers.- Installed and configured Nagios and Cacti for visual server monitoring.- Made network changes to Cisco routers (BGP updates, ACL edits, IP route changes).- Conducted in-depth analysis of packet captures via Wireshark and VoIPMonitor.- Modified Perl scripts to increase automation.
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  • Limelight Networks
    Network Operations Engineer
    Limelight Networks Dec 2016 - Jul 2017
    Tempe, Arizona, Us
    - Resolved hardware and software issues within the network infrastructureto ensure optimal performance, including servers and routers/switches.- Instructed remote technicians to fix server and network issues.- Conducted root cause analysis on CDN servers by analyzing logs.
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  • Nextiva
    Network Operations Technician Ii
    Nextiva Mar 2014 - Dec 2016
    Scottsdale, Arizona, Us
    - Performed troubleshooting and network configurations to ensure uninterruptedoperations across the VoIP platform.- Configured industry-standard firewalls including Cisco, SonicWall, Juniper, andPFSense.- Diagnosed advanced SIP messaging using Wireshark and Palladion.
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  • Godaddy
    Professional Hosting Services
    Godaddy Mar 2013 - Dec 2013
    Tempe, Az, Us
    - Provided advanced technical support for Linux and Windows servers, shared hosting, and network administration to ensure customer satisfaction- Demonstrated expertise in website configurations such as cPanel, Plesk, and WordPress, helping clients optimize their online presence- Developed technical documentation for GoDaddy's internal knowledge base to streamline troubleshooting and improve efficiency- Surpassed biweekly sales and productivity quotas by delivering exceptional service and solutions to customers- Utilized strong system administration and information technology skills to maintain high-quality service and uptime
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  • National Speakers Association
    It Specalist
    National Speakers Association Oct 2012 - Mar 2013
    Tempe, Az, Us
    - Resolved staff technical issues via help desk tickets, achieving high levels of user satisfaction- Managed and performed regular maintenance on the company's Windows server to ensure reliability and performance- Created detailed documentation of daily technical operations procedures to enhance knowledge sharing and collaboration within the organization
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Alexander Bennett Skills

Linux Windows Centos Windows Server Voip Sip Call Center Administration Sip Trunking Cisco Routers Wireshark Voip Protocols Sip Cisco Asa Juniper Technologies Sonicwall Mac Os Carrier Relationships Escalations Management Php Mysql Local Number Portability Html Css Cpanel Plesk Wordpress Joomla Microsoft Office Adobe Creative Suite Google Analytics Printers Web Hosting Tcp/ip Ssl Certificates Internet Protocol Suite Python Virtualization Dns Bash Github Python Networking Freebsd Cacti Opennebula Perl Eigrp Ospf Nagios Cisco Bgp Awk Sed Firewalls Troubleshooting Network Administration Routing Scripting Cloud Computing Technical Documentation Switches Debian Red Hat Linux Servers Operating Systems Apache Java Javascript Rest Api Slack Brocade Servicenow

Frequently Asked Questions about Alexander Bennett

What company does Alexander Bennett work for?

Alexander Bennett works for Wellpath

What is Alexander Bennett's role at the current company?

Alexander Bennett's current role is ServiceNow Developer | CAD | CSA.

What is Alexander Bennett's email address?

Alexander Bennett's email address is ab****@****ddy.com

What are some of Alexander Bennett's interests?

Alexander Bennett has interest in Playing Instruments, Collecting Records, Biking, Hiking, Reading And Writing.

What skills is Alexander Bennett known for?

Alexander Bennett has skills like Linux, Windows, Centos, Windows Server, Voip, Sip, Call Center Administration, Sip Trunking, Cisco Routers, Wireshark, Voip Protocols Sip, Cisco Asa.

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