👨💻 IT Support Specialist | Web Developer | Over 8 Years of Experience | Friendly & Professional🌟 ABOUT ME:I am an IT support technician with over 8 years of experience, boasting a profound understanding of diverse technical systems and software. My expertise lies in efficiently troubleshooting and resolving complex technical issues. Throughout my career, I have managed network problems, ensured system security, and provided exceptional customer service. My success is underpinned by effective project management and collaborative team efforts, making me a valuable asset to any IT department.🛠️ EXPERTISE:Comprehensive IT Support & TroubleshootingPassionate and self-taught Web DeveloperExceptional Interpersonal & Communication SkillsClient Relationship Management & SatisfactionTechnical Issue Resolution & User TrainingProactive Problem Solver & Continuous Learner🌐 WEB DEVELOPMENT PASSION:While my primary role revolves around IT support, my fascination with the digital world extends into the realm of web development. I dedicate personal time to honing my skills in HTML, CSS, JavaScript, and various web frameworks. This passion not only enriches my professional capabilities but also allows me to offer additional value in today's web-centric business environments.🤝 CLIENT FAVORITE:I believe in going beyond just fixing problems; I aim to enhance the user experience. My approachable nature and ability to explain technical concepts in understandable terms have made me a favorite among clients, turning potential frustrations into positive interactions.🎯 WHAT I BRING TO YOUR TEAM:A blend of technical expertise, creative problem-solving, and excellent customer service.A track record of improving system functionality and user satisfaction.An adaptable and collaborative spirit, thriving in both team environments and solo projects.A keen interest in emerging technologies and their practical applications.🚀 LOOKING FORWARD:As I continue on my professional journey, I seek opportunities that allow me to leverage my solid foundation in IT support, deepen my web development skills, and contribute to a team that values innovation, collaboration, and outstanding service.🔗 CONNECT WITH ME:I'm always open to discussing technology, web development, or how I can bring value to your organization. Feel free to connect!
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Full Stack DeveloperFreelanceSan Francisco, Ca, Us
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It Support Specialist IiiProfulgent Technology Jun 2018 - PresentHazlet, New Jersey, United States• Own and operate all functions of client onboarding, including network and server setup and configuration. • Execute the complete process of network infrastructure engineering, including designing the network from scratch, installing and managing cabling, and setting up servers and network equipment.• Troubleshoot technological issues and solve problems that have been escalated from level I and II support specialists in order to ensure the efficiency of clients’ business operations.• Devise new network troubleshooting strategies to help reduce downtime and decrease maintenance costs• Create rational strategies for upgrading the company’s network software whenever a new update is available• Establish and implement plans to ensure the company’s network continues to operate smoothly in the event of a problem• Showcase excellent customer service skills, as evidenced by clients’ indicated preference of my support service over that of all other company support specialists as well as by the acquisition of two new clients on behalf of the company. • Demonstrate excellent troubleshooting skills in the ability to reach issue resolution within 15 minutes to complex issues which often require days for other specialists to resolve.• Manage databases and ensure system security• Build internal web tools, such as a tool that tracks company deliveries, as needed.• Continually pursue and acquire industry knowledge so as to maintain an up-to-date awareness of -
Information Technology SpecialistBarlor Technology Apr 2016 - Jun 2018Maplewood, New Jersey, United States• Provided day-to-day technological support for local Union, medical facility and small businesses. • Maintained computer networks and systems including software, mainframes, VPNs, routers and other physical hardware• Administered computer setup for new employees, including creating new user accounts and work email addresses and configuring employee access levels to facilitate business productivity• Arranged the backing up of all computers to ensure the safety of all files in the event of system crashes• Initiated security checks on systems to ensure protection from cybersecurity threats
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FreelanceBilozor Llc Jan 2010 - Mar 2016Kiev Region, UkraineFreelance web-developer
Alex Bilozor Education Details
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Kyiv College Of Light IndustryAccounting And Finance
Frequently Asked Questions about Alex Bilozor
What company does Alex Bilozor work for?
Alex Bilozor works for Freelance
What is Alex Bilozor's role at the current company?
Alex Bilozor's current role is Full Stack Developer.
What schools did Alex Bilozor attend?
Alex Bilozor attended Kyiv College Of Light Industry.
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