Alex Black

Alex Black Email and Phone Number

Director, Growth and Parnterships + Executive Board Member @ LAB3
Melbourne, VIC, AU
Alex Black's Location
Greater Melbourne Area, Australia
Alex Black's Contact Details

Alex Black personal email

n/a
About Alex Black

After a successful Career at Microsoft and IBM, in various roles including, delivery executive, practice lead and Sales lead. Alex is now part of LAB3 with several other executives who have join forces to provide innovative projects and solutions backed by elite resources and services across Cloud / Networking / Devops Automation. Alex holds the position of Director of Sales at LAB3 and for the past 16 years has worked with clients to manage, deliver and support them through their transformational journey. With a specific focus on new technologies in the market. He has a strong track record for transforming businesses into client centric organisations that deliver value. With his experience across multiple customers in various Industries he understands first hand the pain customers go through when adopting new technologies. Before joining LAB3 Alex has had several positions focused on Sales and Delivery working across most Australia Enterprise organisations.

Alex Black's Current Company Details
LAB3

Lab3

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Director, Growth and Parnterships + Executive Board Member
Melbourne, VIC, AU
Website:
lab3.com.au
Employees:
231
Alex Black Work Experience Details
  • Lab3
    Director, Growth And Parnterships + Executive Board Member
    Lab3
    Melbourne, Vic, Au
  • Altra
    Board Member
    Altra Jul 2023 - Present
  • Lab3
    Director Of Client Engagement + Executive Board Member
    Lab3 Nov 2018 - Present
    Melbourne, Australia
    After a successful Career at Microsoft and IBM, in various roles including, delivery executive, practice lead and Sales lead. I'm now part of LAB3 with several other executives who have join forces to provide elite resources and services across Cloud / Networking / Devops Automation. I've held the position of Director of Sales at LAB3 and for the past 14 years has worked with clients to manage, deliver and support them through their transformational journey. With a specific focus on new technologies in the market. He has a strong track record for transforming businesses into client centric organisations that deliver value. With his experience across multiple customers in various Industries he understands first hand the pain customers go through when adopting new technologies. Before joining LAB3 I had several positions focused on Sales and Delivery working across most Australia Enterprise organisations.
  • Microsoft
    Practice Manager
    Microsoft May 2017 - Nov 2018
    Melbourne, Australia
    Australia Region Services Practice Manager in the Microsoft Australia Enterprise Services Division responsible for managing all aspects of the Service delivery (digital-consultancy-support) operation for Microsoft Enterprise Commercial Clients • Managing a team responsible for a portfolio of 160+ Enterprise Commercial Accounts, including Retail / Manufacturing / Utilities / Mining / Retail / Telecommunications • Recruitment, coaching and professional development of team of 20+ Service / Account Delivery Executives• Commercial management (including revenue and margin growth strategy), product adoption and customer satisfaction• Senior Executive client relationship management • Delivery of Digital Advisory services including large scale digital transformation
  • Microsoft
    Asia Business Developement Lead
    Microsoft Oct 2015 - May 2017
    Australia
    Business Development Lead for Microsoft's enhanced services offerings, covering all of Asia Region. Microsoft's Enhanced Service offerings include Mission Critical Support for customers critical platforms / Solutions and Managed Services for Cloud, to support customers cloud environments.Managed Services for Cloud includes Microsoft AZURE (IaaS/PaaS/SaaS Solutions) and Microsoft O365 / Dynamics CRM Online / Dynamics AX Online. Where Microsoft will take responsibility for all for management of these services. Premier Mission Critical, is a dedicated team of talented engineers that drive higher performance and up-time for mission critical solutions built on Microsoft technology. To achieve this, we have Dedicated Team Units based in Japan, Australia, Singapore, Malaysia, China, India, Hong Kong and Indonesia. The team of trusted advisors are dedicated to those customers who want to ensure the best possible experience with their Microsoft investments. The Premier Mission Critical team are skilled in understanding both business and technology demands, require extensive experience in process improvement, and require awareness of market and industry trends.• Providing customer guidance during product and services pre-sales and sales cycles• Playing a vital part in business strategy by providing internal Premier Mission Critical practice management risk assessment• Driving successful Premier Mission Critical solution integration ensuring proper business value and customer/partner satisfaction• Growing the business through mentoring, talent pipeline development, and community evangelism• Driving operational excellence and innovation.
  • Microsoft
    Global Service Delivery Manager
    Microsoft Oct 2013 - Oct 2015
  • Ibm
    Delivery Project Executive
    Ibm Jan 2012 - Oct 2013
    Ibm Southgate
    Responsibility for Infrastructure Services Delivery for large IBM Account.
  • Ibm
    Delivery Manager
    Ibm Jun 2010 - Feb 2012
    Managed 30 Service Delivery Managers across 15 accounts in Melbourne/Perth.
  • Ibm
    Service Delivery Manager
    Ibm Jan 2006 - Jun 2010
    Melbourne, Australia
    Service Delivery Manager for multiple accounts across Southern Region
  • Caledonian Hotel
    Owner & Director
    Caledonian Hotel Jul 2009 - Nov 2011
    Murchison
    Owned & Managed Hotel, Built up to a multimillion dollar hotel
  • Bay Hotel & Social
    Manager
    Bay Hotel & Social Feb 2005 - Apr 2009
    Mornington, Victoria

Alex Black Skills

Service Delivery It Service Management It Strategy Itil It Outsourcing Service Management It Management Solution Architecture Project Delivery Management It Operations Outsourcing Global Delivery Incident Management Business Process Management Vmware Vendor Management Middleware Saas Sla Sap Erp

Alex Black Education Details

Frequently Asked Questions about Alex Black

What company does Alex Black work for?

Alex Black works for Lab3

What is Alex Black's role at the current company?

Alex Black's current role is Director, Growth and Parnterships + Executive Board Member.

What is Alex Black's email address?

Alex Black's email address is ab****@****ibm.com

What schools did Alex Black attend?

Alex Black attended Monash University, The Peninsula School.

What skills is Alex Black known for?

Alex Black has skills like Service Delivery, It Service Management, It Strategy, Itil, It Outsourcing, Service Management, It Management, Solution Architecture, Project Delivery, Management, It Operations, Outsourcing.

Who are Alex Black's colleagues?

Alex Black's colleagues are Ryan Ensink, Ante Crvelin, David Li, Michela De Lazzari, Shihan Pietersz, Chris O'callaghan, Georgia T..

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