Alex Boissonneault

Alex Boissonneault Email and Phone Number

Founder, GTM Strategist @ Artefact Ventures
Canada
Alex Boissonneault's Location
Greater Montreal Metropolitan Area, Canada
Alex Boissonneault's Contact Details

Alex Boissonneault work email

Alex Boissonneault personal email

n/a
About Alex Boissonneault

We all have a growth objective in business. Too often, when organic growth seems assured, ambitious projects take a back seat to the challenges of everyday life: lack of time, resistance to change, lack of data, and more.However, during tougher times, what once worked well is no longer sufficient to maintain the ambitious goals you've set for yourself. In a highly technological world, competition can replicate your promotions, content, and products at an unprecedented pace. To counter the effects of such a melee, it becomes crucial to understand your customers and prospects better than ever.I founded Artefact Ventures after having the privilege of learning from experienced business people who served as mentors and trusted me during the 15 years I contributed to transforming telecommunications companies. I have a vision—that of taking Quebec SMEs further. I want to share my ongoing learning to benefit businesses.Visit:Artefactventures.comAt Artefact Ventures, we develop methodologies to support growing businesses, always considering their capabilities and context.We work with you from analysis to implementing a profitable growth system, day after day.Apart from pushing myself to create systems that generate value for the clientele and employees of organizations:- I am an astrophotography enthusiast.- I enjoy mountain hiking (more than the beach).- My favourite destinations are Hawaii, Croatia, Ecuador, and Switzerland.

Alex Boissonneault's Current Company Details
Artefact Ventures

Artefact Ventures

View
Founder, GTM Strategist
Canada
Employees:
1
Alex Boissonneault Work Experience Details
  • Artefact Ventures
    Founder, Gtm Strategist
    Artefact Ventures
    Canada
  • Artefact Ventures
    Founder, Cx & Revenue Growth Advisor
    Artefact Ventures Jul 2022 - Present
    Montreal
    We help customer-facing businesses in growth or realignment stages to close the gap between the customer promise and its execution.ArtEfact unique combination of data, tools, and advisory makes it easier for business leaders to understand the current state of customer experience strengths and weaknesses and prioritize areas for improvement. We help you optimize the connections in your service team through technology, collaboration and individual empowerment.Enjoy better… Show more We help customer-facing businesses in growth or realignment stages to close the gap between the customer promise and its execution.ArtEfact unique combination of data, tools, and advisory makes it easier for business leaders to understand the current state of customer experience strengths and weaknesses and prioritize areas for improvement. We help you optimize the connections in your service team through technology, collaboration and individual empowerment.Enjoy better service, increased innovation, reduced cost of operations and a competitive edge. Show less
  • Choiredex
    Retail & Cx Advisor
    Choiredex Sep 2022 - Present
    Montréal, Québec, Canada
  • Welcome Spaces
    Consultant
    Welcome Spaces Jan 2022 - May 2022
    Montreal, Quebec, Canada
  • Vidéotron - Business
    Senior Director, Customer And Employee Experience
    Vidéotron - Business 2020 - Jan 2022
    Montreal, Quebec, Canada
    -Define the strategic orientations and the business plan for my sector and maximize synergies with the sales teams, operations, marketing and product teams.-Define the short, medium and long-term development strategy for the customer experience and business models adapted to the types of targeted customers-Define strategies to maximize skills development and training across all channels.-Implement practices aimed at modernizing internal communications in order to enhance the… Show more -Define the strategic orientations and the business plan for my sector and maximize synergies with the sales teams, operations, marketing and product teams.-Define the short, medium and long-term development strategy for the customer experience and business models adapted to the types of targeted customers-Define strategies to maximize skills development and training across all channels.-Implement practices aimed at modernizing internal communications in order to enhance the employee experience.-Implement practices to measure overall customer satisfaction and experience for acquisition, onboarding, and operational and technical support processes. Show less
  • Vidéotron
    Director Of Customer Relations Strategies
    Vidéotron 2017 - 2020
    Montreal, Quebec, Canada
    •Participate in the development of the Videotron retail network's strategic plan.•Advise franchisees and corporate outlets on customer journeys and relationships and ensure the implementation of prioritized improvements.•Develop team members.
  • Videotron
    Senior Manager, Sales Strategies
    Videotron 2013 - 2016
    Montreal, Quebec, Canada
    • Participate in the development of the department's strategic planning. • Develop strategies aimed at supporting the organization in acquiring new clienteles.• Deploy and support programs aimed at reaching specific clienteles (ex: students)• Deploy marketing tactics within points of sale
  • Videotron
    Project Manager, Communications And Operations
    Videotron 2011 - 2013
    Montreal, Quebec, Canada
    o Maintain and develop internal communications processes directed towards the storeso Plan and carry out strategic projects / programs in the retail network
  • Videotron
    Process And Communications Sales Coordinator
    Videotron 2010 - 2011
    Montreal, Quebec, Canada
    •Coordinate the implementation of the mobile product in stores oDocumentation of new procedures related to mobile telephony oCommunication and change management through the major launch of the mobile product in stores

Alex Boissonneault Skills

Leadership Analyses Des Tendances Project Managers Public Speaking Autonome Communication Organisationnelle Gestion De Projets Complexes Relation Client Business Gestion Humaine Microsoft Powerpoint Communication English Team Leadership Digital Marketing Customer Relationship Management Microsoft Word Gestion De Projet Program Management Marketing Change Management Customer Service Market Analysis Commerce Formation Management Formation Interne Coaching Marketing Strategy Sales Presentations Vente Communication Interne Leadership Agile Storytelling

Alex Boissonneault Education Details

Frequently Asked Questions about Alex Boissonneault

What company does Alex Boissonneault work for?

Alex Boissonneault works for Artefact Ventures

What is Alex Boissonneault's role at the current company?

Alex Boissonneault's current role is Founder, GTM Strategist.

What is Alex Boissonneault's email address?

Alex Boissonneault's email address is al****@****res.com

What schools did Alex Boissonneault attend?

Alex Boissonneault attended Université De Montréal.

What skills is Alex Boissonneault known for?

Alex Boissonneault has skills like Leadership, Analyses Des Tendances, Project Managers, Public Speaking, Autonome, Communication Organisationnelle, Gestion De Projets Complexes, Relation Client, Business, Gestion Humaine, Microsoft Powerpoint, Communication.

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