MGI Learning works with organisations to help transform business culture, improve performance and empower people to excel in their roles using MGI's Mindset, Language & Actions Toolkit. Our goal is to equip people to handle anything that comes their way at work. Participants learn to communicate positively with a solution-focused mindset, improving teamwork, collaboration, problem-solving, and customer and colleague relationships. MGI training drives improvements in employee engagement, customer satisfaction, productivity and financial results for a measurable ROI. Find out more visit www.mgilearning.com.

Creative learning consultant, designer and facilitator, specialising in Employee Engagement and Behavioural Change, with a focus on developing creative solutions in the areas of Leadership Development, Coaching & Mentoring, Team Building, Onboarding, Customer Service, Brand and Cultural Awareness. Experience working with clients in the hospitality, healthcare, transportation, leisure, and education sectors.

6 month contract to help set up a process to help engage Clients at all relevant touch points and set up of client budget break downs, and coaching the Head of Development to oversee the process.

NKD unleash the power of emotion in organisations, helping to create cultures that fuel some of the worlds most successful brands – the result…a truly unique customer experience, employees who change because they want to, and business results that are the envy of your competitors … . And we do it in surprising ways, all designed and crafted by people who know what works and what delivers results. It is FUN, what's not to love.

Responsible for the design and delivery of the training agenda and strategy in collaboration with key stakeholders, to support the embedding of brand standards within ways of working, establishing consistency in performance, and developing a training culture that fosters employee engagement and enablement.

Responsible for leading and delivering organisational design, change management and communication activities, working as part of the Senior Management Team to ensure that the business is engaged, structured, and supported effectively in order to get the best out of our team members. Taking responsibility for building capability, engagement, flexibility, and organisational effectiveness within a £43 million contract, consisting of 1,400 staff members, across 5 West End sites.

Helped to develop a training culture through the development of training programmes, coaching, and introduction of Training Champions within in the London area consisting of 19 hotels.

Responsible for structuring and developing courses and creating relevant Syllabi and Schemes of Work, before creating and delivering interactive lectures.

Dealt with all levels of the hiring process, and developed and delivered operational training programmes.

Working in all areas of the F&B outlets to gain exposure and experience