Senior Manager, Customer Success
Current
Jul 2022 - Present
AeroLeads people directory · profile
Alex Mackey Email & Phone Number
Senior Manager, Customer Success at Mimecast
at
Mimecast
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Senior Manager, Customer Success at Mimecast
Location
Waltham, Massachusetts, United States
Company size
Who is Alex Mackey? Overview
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Quick answer
Alex Mackey is listed as Senior Manager, Customer Success at Mimecast at Mimecast, a company with 1870 employees, based in Waltham, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Alex Mackey.
Alex Mackey previously worked as Senior Manager, Customer Success at Mimecast and Manager, Customer Success at Mimecast. Alex Mackey holds Bachelor Of Science, Marketing from University Of Massachusetts Dartmouth.
Company email context
Email format at Mimecast
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Mimecast
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Profile bio
About Alex Mackey
Ambitious business professional with experience in the marketing, information technology, and customer service fields. Specialties: Marketing, Advertising, Social Media, Information Technology.
Current workplace
Alex Mackey's current company
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Mimecast
9 roles
Alex Mackey work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Sep 2018 - Jul 2022
Team Lead, Customer Success
Apr 2017 - Sep 2018
Customer Experience Account Manager
Apr 2016 - Apr 2017
Customer Experience Advocate
Aug 2015 - Apr 2016
Technical Consultant
- Gathered business requirements, developed project plans, and managed implementation for client specific projects. - Identified new sales opportunities that would benefit from CCS technology and services.- Partnered with clients to develop successful contact strategies.- Improved current internal business processes.
Jan 2014 - Aug 2015
Crm Support Specialist
- Designed, implemented, and managed client specific campaigns for marketing, collection, and informational purposes.- Provided technical support for internal/external sales teams.- Designed marketing material to help define CRM product segments.- Trained clients on how to properly use our production platform. - Provided troubleshooting assistance to.
Jan 2012 - Jan 2014
Social Media/Advertising Intern
- Provided daily updates for all social media outlets- Prepared social media trends reports for admissions meetings.- Conducted market research for expanding social media efforts. - Prepared competitive analysis of competitor's social media efforts.
Sep 2011 - Dec 2011
Print Shop Assistant
- Mastered print shop skills such as copying, laminating, binding, and photo enhancements.- Promoted to lead work study employee.- Delivered packages to different locations.- Supervised the print shop effectively in absence of managers.
Sep 2008 - Dec 2011
Team & coworkers
Colleagues at Mimecast
Other employees you can reach at mimecast.com. View company contacts for 1870 employees →
KR
Kirsty Robertson-Smith
Colleague at Mimecast
Brackley, England, United Kingdom, United Kingdom
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AM
Alexandros Mylonakis
Colleague at Mimecast
Ramsgate, England, United Kingdom, United Kingdom
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TM
Tina Matlhake
Colleague at Mimecast
Kempton Park, Gauteng, South Africa, South Africa
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AH
Alex Hockly
Colleague at Mimecast
London, England, United Kingdom, United Kingdom
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RB
Ridham Bodra
Colleague at Mimecast
Bengaluru, Karnataka, India, India
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JC
Jenna Chiavelli
Colleague at Mimecast
Greater Boston, United States
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MS
Maite Sethwana
Colleague at Mimecast
Johannesburg Metropolitan Area, South Africa
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TK
Tala Kemp
Colleague at Mimecast
Johannesburg Metropolitan Area, South Africa
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KM
Kagiso Makhafola
Colleague at Mimecast
Gauteng, South Africa, South Africa
View →
AP
Avin Pereira
Colleague at Mimecast
Bengaluru, Karnataka, India, India
View →
Kirsty Robertson-Smith
Colleague at Mimecast
Brackley, England, United Kingdom, United Kingdom
View →
AM
Alexandros Mylonakis
Colleague at Mimecast
Ramsgate, England, United Kingdom, United Kingdom
View →
TM
Tina Matlhake
Colleague at Mimecast
Kempton Park, Gauteng, South Africa, South Africa
View →
AH
Alex Hockly
Colleague at Mimecast
London, England, United Kingdom, United Kingdom
View →
RB
Ridham Bodra
Colleague at Mimecast
Bengaluru, Karnataka, India, India
View →
JC
Jenna Chiavelli
Colleague at Mimecast
Greater Boston, United States
View →
MS
Maite Sethwana
Colleague at Mimecast
Johannesburg Metropolitan Area, South Africa
View →
TK
Tala Kemp
Colleague at Mimecast
Johannesburg Metropolitan Area, South Africa
View →
KM
Kagiso Makhafola
Colleague at Mimecast
Gauteng, South Africa, South Africa
View →
AP
Avin Pereira
Colleague at Mimecast
Bengaluru, Karnataka, India, India
View →
1 education record
Alex Mackey education
FAQ
Frequently asked questions about Alex Mackey
Quick answers generated from the profile data available on this page.
What company does Alex Mackey work for?
Alex Mackey works for Mimecast.
What is Alex Mackey's role at Mimecast?
Alex Mackey is listed as Senior Manager, Customer Success at Mimecast at Mimecast.
Where is Alex Mackey based?
Alex Mackey is based in Waltham, Massachusetts, United States while working with Mimecast.
What companies has Alex Mackey worked for?
Alex Mackey has worked for Mimecast, The Ccs Companies, and Umass Dartmouth.
Who are Alex Mackey's colleagues at Mimecast?
Alex Mackey's colleagues at Mimecast include Kirsty Robertson-Smith, Alexandros Mylonakis, Tina Matlhake, Alex Hockly, and Ridham Bodra.
How can I contact Alex Mackey?
You can use AeroLeads to view verified contact signals for Alex Mackey at Mimecast, including work email, phone, and LinkedIn data when available.
What schools did Alex Mackey attend?
Alex Mackey holds Bachelor Of Science, Marketing from University Of Massachusetts Dartmouth.
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