Create solutions through programming Evaluate team-specific and organizational development needs and build learning programs to support initiatives Implement learning programs using multiple forms (classroom, e-learning, employee-created learning, training programs, cross-functional job shadowing, etc.) that enable our employeesDevelop, track, and report metrics, including evaluations to measure learning success, overall impact, and organizational buy-in. Support the organization's talent development initiatives by providing resources and guidance to leaders and employees that align with the organization’s goals. Collaborate with HR and project/department leaders to design and implement a proactive, comprehensive onboarding program for new employeesIdentify culture gaps and develop programming, messaging, and engagement to influence organizational change Oversees sourcing of products and pricing as well as inventory management. Collaborate with other functional leads and the purchasing team to identify and pursue new purchasing needs for internal and external swag Support the enablement team to increase sales force productivity and grow the sales org Support the sales organization in implementing sales organization objectives that appropriately reflect the company’s business goals. Facilitate successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch. Prioritize investments in enabling technologies to support sales organization productivity. Oversees the delivery of field and HQ training to sales, sales management, and sales support teams Achievement of minimal time-to-ramp rep onboarding Design, implementation, scalability, and oversight of Total Expert’s L&D program to create a learning culture and continuous improvement of our team members. Ensure all content and experiences align with our principles and values.

• Organize travel, performances, workshops, and venues for shows and dance training• Collaborate with studio administration and staff to execute studio vision• Assist in marketing for performances and student recruitment through deliverables and social media• Balance budgets for studio space, costuming, travel experiences, and yearly goals• Evaluate teaching of staff and provide feedback to ensure teaching goals and standards are observed • Conduct classes for technique and choreographing for competitive teams

• Designed innovative eLearning experiences and solutions like LMS modules, video scripts, and self-directed modules• Created training based on understanding a seller’s challenges and learning styles while appealing to department needs• Built role-based content to the team’s library that concentrates on the product, sales, and retention methodologies, implementation, competition, industry, productivity tools, and policy/procedures• Produced content utilized in virtual onboarding, virtual and in-person continuing education, and virtual coaching• Partnered with fellow designers to assemble virtual sales playbooks• Managed and maintain internal and external content libraries, including an LMS and a virtual playbook• Collaborated with revenue leadership to gather design specifications• Oversaw verticals by working with internal stakeholders• Managed multiple projects in a promptly in a fast-paced environment

• Managed a team of three product training managers under the direction of the Associate Director• Supervised training and escalations for multimillion-dollar accounts nationwide for SaaS• Lead trainings virtually, in-person, and onsite to groups varying from 1-110 attendees

• Managed training and escalations for multimillion-dollar accounts nationwide • Traveled up to 50% domestically for on-site custom training • Coordinated custom training agendas plans with client stakeholders • Designed custom curriculum for department learning and development • Organized community outreach through companywide service project

• Develop new hire and custom training curriculum for internal employees • Facilitated 2-week onboarding events and training for groups up to 20 participants • Subject matter expert in company products and adult learning

Counselled high school students as they prepared for college. This included helping them navigate ACT and college application processes, scholarships and financial aid resources, and facilitating connections with other college and university resources. Collaborated in developing and teaching curricula for 7 Senior Seminar/College Preparation Courses for 75 graduating seniors to ensure successful a transition to college. Assessed college applications, financial aid applications, and ensured university enrollment aligned with goals and a pathway to completion.

Recruited and managed a staff of 10 dance instructors across four campuses. Negotiated budgeting and purchasing materials with local and international vendors. Exercised recruiting abilities by growing a small ballroom team into two exponentially larger teams within a limited environment. Managed fundraising and community partnership efforts, resulting in approximately $10,000 in annual budget to support the program.

Planned and executed weekly events, service projects, and dances for 20 to 3,000 students. Cultivated a positive relationship between district and school administrators, students and faculty.Worked with vendors and local community leaders to provide food, venues, and materials for events. Professional and confident presenter in multiple platforms, from traditional classroom models to master of ceremonies for groups anywhere from 30 to 5,000 people

• Maintained and monitored customer relations through regular phone communication• Resolved customer issues through trouble shooting and teamwork• Created and implemented marketing promotions through brand and product knowledge• Entered and maintained customer database • Achieved over the processing goal by a minimum of twenty thousand dollars in sales each month

• Provided excellent customer service during daily transaction• Oversaw accuracy and security of banking procedures as vault teller• Upsold and referred customers to available services

• Two time member of the British Open Formation Championship Team• Ambassador and Representative for the University in six different countries• Demonstrated exceptional teamwork and positivity under extreme pressure • Strong communicator as a student instructor for intro level classes

• Strong communicator as a student instructor for intro level classes • Skilled at developing original and creative work for students• Attended weekly training to sharpen instructional skills • Inspired my peer group with a vision of their potential

• Interacted with public and private delivery companies • Maintained organization of information, both incoming and outgoing• Instructed patrons on mailing procedures

• Conceptualized surveys for follow-up with inbound crisis calls• Counseled callers on appropriate resources and conflict resolution • Corresponded with other branches of United Way on new follow-up program• Assisted in organizing statewide data base for accreditation