Alex Carr Email & Phone Number

Sydney, Australia

Sydney CBD

• Proposed and introduced business analytical reporting for the Fundraising Dept.; streamlined data and created various reporting measures for management. This allowed management to accurately budget and prepare cash.
• Financial Reporting – Produced complex regular financial & ad hoc reports as determined by the Fundraising Manager & National Director tracking campaigns & other key donor activity
• Financial Administration Support – Managed & oversaw the purchasing aspect to ensure a tight control is kept on expenditure via TechOne. Raised/Approved invoices/PO’s as required. Completed/Provided end of month.
• Database Management – Maintained & updated the thankQ database with donor information as needed, data cleansing, bulk uploads, worked with thankQ support on updates/errors
• Database Administration - Processed incoming donations on a daily basis.
• General Administration - worked with ICT Dept, worked with internal & external stakeholders

Sydney CBD, Australia

Telephone enquires thankQ database Financial reporting Office supportManaging partnership fundraising programme Invoicing

Sydney Area, Australia

• Dealing with hospitals in relation to heart valve orders.
• Database Administration – Processed & updated records in SAP
• Customer Service - dealt with customers via phone, email
• Financial Admin Support – when requested raised credits in SAP
• Pricing – dealt with pricing of items
• Logistics – liaised with customers over delivery dates, timing of order, direct to store

Epping, Sydney, NSW, Australia

• Database Administration - Processed and ensured various customer orders, records were up-to-date, stock, reservations within the SAP database
• Financial Admin Support – when instructed raised credits within SAP, dealt with pricing of items
• Customer Service - liaised with customers via phone, email, putting together new line forms for customer, new ranges, Ecomm
• Customer Presentations –prepared customer presentations for the Sales reps
• Logistics – handled stock issues with warehouse & customers, liaised with customers over delivery dates, timing of order, direct to store
• Financial Reporting – kept records up-to-date on weekly sales via the customers’ accounts, kept the customer order books up-to-date with order records

Chippenham

• Liaised with multiple service areas and external providers in ensuring requirements for implementation of a website of Eforms; ensured captured information appeared in multiple databases. This improved customer.
• Budgets – managed monthly & yearly service area budgets, completed journals/transfers, liaised with managers, setup of budgets, worked with service area to create saving's, generated income
• Database Management - IT systems i.e. Lagan & EXOR - setup for Dept., VAN Guard CAP Charts – created charts from PI’s, Eforms - setup on web, scripted for web, created and maintained for various service areas
• Fees & Charges - maintained the services charges to the public & contractors
• Financial Admin Support - Sourced financial information for various aspects i.e. breakdowns of contractor payments, income, expenditure. Created invoices/credits for various goods/services via SAP GUI. Ordered.
• Performance Indicators - National Government set indicators i.e. NI195 Litter/Detritus - liaised with inspectors, worked with them for the results

Newdigate, Dorking

• Database Administration – used Auto CAD to complete drawing of buildings for reports. Inputted the data for EDF, spreadsheets for data records. Sourcing equipment for jobs i.e. scissor lifts, cherry pickers, etc
• Financial Admin Support - Raised purchase orders for equipment ordering for sites, dealt with invoice queries, raised job no’s/quotes
• Logistics – Workloads; Organised surveyors workloads for external customer e.g. EDF, Dealt with other departments, worked with other departments to deadlines
• General Administration - liaised with clients, planned surveyors diary’s, arranged survey’s, made appointments with clients/residents, raised job no’s/quotes, arranged access into properties, closing projects, raised.
• Customer Service – Handled telephone queries, booked contractors, sorted out problems & solved them i.e. if contractor does not show, brings the wrong equipment, etc
• Equipment - PDA’s fixing/troubleshooting.

Chippenham

• Customer Service – Liaised with estate managers & residents on repair queries, Answered the telephone, Worked on reception, Dealt with contractors i.e. booking repairs, follow up work, etc
• Database Administration - Data Entry, Logging repair requests, Checking repair requests i.e. information correct
• Financial Admin Support – Raised invoices, authorised invoices
• General Administration - Carried out other admin duties i.e. incoming & outgoing post, e-mails, out of hour sheets, dealt with other departments

Corsham

• Database Administration - Created & maintained spreadsheets, developed new online databases. Records verifying information sent to us from other sources
• Customer Service - Dealt with customers & other departments on the telephone, dealt with e-mails sent by customers & other departments
• Presentations - Communicated information to the team & customers on various aspects
• General Administration - Managed office supplies, in line with set budgets. Provided a helping hand to others in the team, kept records up to date i.e. visitors list, organised meetings

Devizes, Marlborough & Swindon

• Customer Service - Dealt with customers concerns & queries, dealt with phone queries, with customers concerns & queries also found solutions, upsold NatWest products
• Banking - Handled money, maintained the stock levels i.e. cash, stationary, etc, carried out various customer transactions, balancing the bullion order, sorting out any cash differences, standing orders, direct debits.
• Management - Managed the other cashiers
• Scheduling - Worked to schedules i.e. ensuring all monthly cash checks have been completed by the end of the month
• General Administration - Drafted letters for customers on the behalf of my manager, looked after my managers portfolio e-mails, diary i.e. updating, etc, Dealt with general requests from customers
• Financial Reporting - Ensured that the day to day transactions/reports where completed, general running & providing advice to businesses who’s accounts are in trouble

Guildford & Chippenham

• Duties included: Customer service, Serving customers i.e. taking their orders, Training new staff members, Stock/Waste control i.e. inputting data, Chef and cleaner

Hnd Business, Business Administration And Management, General, Distinction

Activities and Societies: Kick Boxing•Marketing, •Managing Financial Resources, •Organisations & Behaviour, •Organisations, Competition &.

Avce (Double Award) Business Advanced & Maths Gcse, Business Administration And Management, General, Dd & D

•Business Law, •The Competitive Business Environment, Motivating & Developing People, •Business Finance, •Business at Work, •Marketing.

Gcse’S

•English Language (C), •English Literature (C), •Maths (E), •Double Science (DD), •Geography (C), •Graphics (A), •IT (D), •French (E)